Usable Usability Simple Steps for Making Stuff Better

ISBN-10: 1118185471

ISBN-13: 9781118185476

Edition: 2012

Authors: Eric Reiss
List price: $47.99 Buy it from $20.31
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Description: Most developers, designers, and managers understand the importance of usability, but despite this so many products end up frustrating users. Sadly, usability is still misunderstood and misapplied, causing unhappy customers, bad reviews, and failed products. Eric Reiss has decades of experience making usability accessible to everyone, in an engaging, easy to apply manner. He shares this experience in this book, providing proven tools that simply make products better, from the users' perspective. It gives readers simple guidelines/checklists to help them evaluate and improve their own products. The book is divided into two parts:PART I Product Ease of Use:Functional - does the product work and is it doing what it is supposed to doResponsive - when you click a button, does the site react in some way to acknowledge the actionErgonomic - big buttons are easier to hit than small buttonsConvenient - information that is needed simultaneously is also available simultaneouslyFoolproof - helping people to avoid making mistakes -- even when they don’t read instructionsPART II Product Clarity:Visible - users can see the stuff they need to seeUnderstandable - users can make an informed choice without having to guess at the resultLogical - what users expect (we expect a thermostat to increase when we turn it clockwise)Consistent - doing things the same way, every time. Save = Save. It is not the same as Submit. Submit is not the same as OKPredictable - functions and navigation always appear in the same placeApplying these techniques will help ensure happy customers and successful products!

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Book details

List price: $47.99
Copyright year: 2012
Publisher: John Wiley & Sons Canada, Limited
Publication date: 7/3/2012
Binding: Paperback
Pages: 256
Size: 7.25" wide x 9.50" long x 0.75" tall
Weight: 1.298

Ease of Use
Functional
Responsiveness
Ergonomics
Convenient
Foolproof
Elegance and Clarity
Visible
Understandable
Logical
Consistent
Predictable
Next Steps
Bibliography
Index
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