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| Author's Perspectives | |
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| Acknowledgments | |
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| Introduction to This Book | |
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| Overview | |
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| Key Concepts and Objectives | |
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| Transparent Frameworks | |
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| Shared Values | |
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| Collaborative Partnerships | |
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| Pedagogy | |
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| Course Structure | |
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| Overview of Course Chapters | |
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| References | |
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| Introduction to Megaprojects and the Big Dig | |
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| Introduction | |
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| Why Study Megaprojects? | |
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| Projects, Programs, and Portfolios | |
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| Characteristics of Megaprojects | |
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| Megaproject Framework | |
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| Lessons Learned | |
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| Summary | |
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| Ethical Considerations | |
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| Discussion Questions | |
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| References | |
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| History and Financing of the Big Dig | |
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| Introduction | |
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| The Vision | |
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| Innovation and Problem Solving | |
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| The Most Important Benefits of the Big Dig | |
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| The Financing of Megaprojects | |
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| Public-Private Partnerships | |
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| Major Sources of Big Dig Funding | |
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| Big Dig Revenues by Source, Dollar Amount, and Percentage of Total Funding | |
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| The Real Cost of a Megaproject | |
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| Lessons Learned | |
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| Summary | |
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| Ethical Considerations | |
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| Discussion Questions | |
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| References | |
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| Stakeholders | |
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| Introduction | |
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| Defining the Stakeholder | |
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| Stakeholder Principles | |
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| Project Stakeholder Framework | |
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| Stakeholder Management on the Big Dig | |
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| Conflicts of Interest among Internal Stakeholders | |
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| Multiple Roles of Project Owners and Sponsors | |
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| Multiple Roles of the Management Consultant (Consultant) | |
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| Stakeholder Concerns and Mitigation Tools | |
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| Corporate Responsibility Initiatives | |
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| Stakeholder Participation | |
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| Key Lessons Learned about Stakeholder Management on the Big Dig | |
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| Summary | |
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| Ethical Considerations | |
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| Discussion Questions | |
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| References | |
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| Governance | |
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| Introduction | |
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| What Is Governance? | |
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| Project Governance | |
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| Multiple Governance Structures as a Dynamic Regime | |
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| Developing a Megaproject Governance Framework | |
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| Projects as Temporary Institutional Structures | |
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| Governance Framework Development: Five-Step Process | |
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| Governance as Decision Making | |
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| The Challenges of Implementing Project Governance Frameworks | |
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| Lessons from Practice: The United Kingdom's T5 New Product Delivery Project | |
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| Lessons Learned | |
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| Summary | |
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| Ethical Considerations | |
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| Discussion Questions | |
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| References | |
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| Megaproject Scope Management | |
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| Introduction | |
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| Scope and the "Triple Constraint" | |
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| Defining the Scope on a Megaproject | |
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| The Project Organization: Scope Controls Program | |
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| The Technical Scope Statement (TSS) | |
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| Project Work Breakdown Structure (WBS) | |
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| Scope Evolution and Scope Creep | |
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| The Specification Management Plan | |
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| Scope Change and Verification | |
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| The Top Ten Scope Control Tools | |
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| Lessons Learned | |
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| Summary | |
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| Ethical Considerations | |
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| Discussion Questions | |
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| References | |
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| Schedule | |
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| Introduction | |
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| Schedule-Driven projects | |
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| The Big Dig's Timeline: A Long and Winding Road | |
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| Major Phases of Project Delivery | |
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| Perceptions of Stakeholders on Approaches to Reduce Highway Project Completion Time | |
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| Impact of Design Development on Schedule | |
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| Schedule and Cost Integration | |
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| Project Delays | |
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| The Big Dig Lessons from Practice: Calculating Delay Costs-Bottom Up | |
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| Incentives as Tactics for Keeping on Schedule | |
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| Lessons Learned | |
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| Summary | |
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| Ethical Considerations | |
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| Discussion Questions | |
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| References | |
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| Cost History | |
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| Introduction | |
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| Megaproject Cost Estimation Research | |
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| Cost Growth History on the Big Dig | |
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| The Big Dig Cost Construction Summary | |
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| Lessons Learned | |
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| Summary | |
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| Ethical Considerations | |
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| Discussion Questions | |
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| References | |
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| Cost Management | |
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| Introduction | |
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| The Project Budget Process and Cost History | |
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| Cost Centers | |
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| Cost Management Team | |
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| Data Resources | |
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| Cost Control Tools | |
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| Strategies to Address Cost Escalation | |
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| Lessons Learned | |
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| Summary | |
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| Ethical Considerations | |
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| Discussion Questions | |
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| References | |
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| Megaprojects and Megarisk | |
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| The Role of Risk Management on Megaprojects | |
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| Risk Management Framework: A Shared Vision of Risk | |
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| The Development of a Risk Model | |
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| The Broad Context of Risk for the Big Dig | |
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| Risk Management Organization | |
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| Risk Strategy | |
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| Lessons Learned | |
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| Summary | |
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| Ethical Considerations | |
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| Discussion Questions | |
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| References | |
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| Quality Management | |
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| Introduction | |
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| What Is Quality? | |
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| Elements of Quality Management | |
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| Continuous Improvement | |
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| Quality Programs at the Big Dig | |
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| Lessons Learned | |
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| Summary | |
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| Ethical Considerations | |
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| Discussion Questions | |
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| References | |
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| Building a Sustainable Project through Integration and Change | |
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| Introduction | |
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| Project Integration versus Collaboration | |
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| The Relationship between Project Integration and Change Management | |
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| Integration of Project Delivery | |
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| Integrated Project Organization | |
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| Innovative Process and Program Integration and Sustainability at the Big Dig | |
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| Structuring the Change Process | |
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| Lessons Learned | |
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| Summary | |
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| Ethical Considerations | |
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| Discussion Questions | |
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| References | |
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| Leadership | |
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| Introduction | |
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| What Is Leadership? | |
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| Characteristics of Effective Leadership | |
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| Leadership Styles | |
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| Leadership for the Five Stages of Program Management | |
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| Ten Important Lessons on Leadership from the Big Dig | |
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| Summary | |
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| Ethical Considerations | |
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| Discussion Questions | |
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| References | |
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| Appendix | |
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| Glossary | |
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| Abbreviations and Acronyms | |
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| Index | |