Procedures and Theory for Administrative Professionals

ISBN-10: 111157586X
ISBN-13: 9781111575861
Edition: 7th 2013
List price: $151.95 Buy it from $54.98 Rent it from $19.13
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Description: PROCEDURES AND THEORY FOR ADMINISTRATIVE PROFESSIONALS, 7TH EDITION prepares students seeking entry-level assistant positions or who are transitioning to a job with greater responsibility. Instruction and activities target new technology and build  More...

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Book details

List price: $151.95
Edition: 7th
Copyright year: 2013
Publisher: Cengage South-Western
Publication date: 1/1/2012
Binding: Hardcover
Pages: 480
Size: 8.00" wide x 10.00" long x 1.00" tall
Weight: 2.948
Language: English

PROCEDURES AND THEORY FOR ADMINISTRATIVE PROFESSIONALS, 7TH EDITION prepares students seeking entry-level assistant positions or who are transitioning to a job with greater responsibility. Instruction and activities target new technology and build communication and human relation skills. Emphasis on critical thinking, creative problem solving, and professional development prepare students for challenges they will face in today's global market place. The seventh edition has been reorganized to offer more thorough coverage of key topics ranging from new technologies, the changing workplace, leadership, and personal finance. This text is packed with professional pointers, technology, and practical activities that prepare students for success in today's global workplace.

Karin Stulz has extensive experience in the administrative professional field. Her career at Northern Michigan University began with a variety of full-time administrative professional positions. Karin is now the Assistant Professor-Office Information Systems at Northern Michigan University.

Kellie A. Shumack teaches Foundations and Secondary Education as an assistant professor at Auburn University, Montgomery. She has worked as an administrative assistant and has taught at both the secondary and post-secondary levels in courses such as Computer-Based Instructional Strategies and Curriculum Integration of Technology. Kellie was awarded the 2010 Delta Pi Epsilon Outstanding Doctoral Research Award for her work in researching professional development needs in Business Education.

Dr. Patsy J. Fulton-Calkins' experience in the field is extensive. Her past experience in the workplace includes working as an administrative professional for large corporations for six years. Early in her career, she completed the CPS certification. Her teaching experience includes over 13 years at the university, community college, and high school levels. In addition to her teaching experience, she has worked as an administrator in the following positions: * Chancellor of Oakland Community College (the chief executive officer), Oakland County, Michigan * President of Brookhaven College, Dallas, Texas * Vice-President of Instruction at El Centro College and Cedar Valley College, Dallas, Texas * Division Chairperson of Business and Social Science, Cedar Valley College, Dallas, Texas Her present position includes working with Tom Monaghan Associates, Inc. as a senior consultant in institutional advancement work with clients across the United States. Additionally, she is an adjunct professor at the university level. Her educational credentials include a B.B.A., an M.B.Ed., and a Ph.D. Honors include Outstanding Alumnus, University of North Texas; Transformational Leader in Community Colleges; Who's Who in America, Outstanding Woman in Management; Paul Harris Fellow of Rotary International; Beta Gamma Sigma, National Honorary Business Fraternity; and Piper Professor.

The Dynamic Workplace
The Workplace - Constantly Changing
Your Professional Image
Workplace Teams
Workforce Behaviors
Self-Management
Ethical Theories and Behaviors
Leadership
Customer Service
Communication Essentials
Written Communication
Verbal Communication and Presentations
Global Communication - Technology and Etiquette
Records and Financial Management
Records Management
Managing Electronic Records
Personal Finance and Investment Strategies
Professional Responsibilities and Growth
Event Planning
Travel Arrangements
Workplace Mail and Copying
Job Search and Advancement

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