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About the Authors | |
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Acknowledgments | |
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Foreword | |
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Preface | |
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Introduction: Conversation as a Tool for Transformation | |
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Why This Conversation is So Challenging | |
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Use the Power of Language to Unleash Capacity | |
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Clarify the Conversation with Definitions | |
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What You Can Gain from This Book | |
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Write Your Own Definition | |
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The Process behind This Book | |
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How This Book is Organized | |
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About the Organizations Involved in This Book | |
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Some Questions and Answers about Cultural Competency | |
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Practitioner Perspectives from Five Major Ethnic Communities | |
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My Journey Is a Slow, Steady Awakening | |
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Coming to Terms with "Double Consciousness" | |
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Managing a Lingering Fear | |
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White Privilege in the United States-A Historical Framework | |
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Taking Responsibility for Privilege and Moving Beyond It | |
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Think Beyond "Diversity" | |
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Look for Signs of Critical Cultural Competency in Organizations | |
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Translate Theory into Powerful Practices | |
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Case Study: Three Dimensions of Critical Cultural Competency | |
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Acknowledgments | |
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Each Generation is Different | |
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Asian and Pacific Islanders in America: A Demographic Overview | |
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The Historical Context-Waves of Immigration and Prejudice | |
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Community-Based Organizations Emerged | |
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Implications for Capacity Building | |
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Ike's Principles | |
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Meaning Making Is the Challenge of Cultural Competency | |
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My Personal Journey | |
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The Impact of White Supremacy | |
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The Continuing Legacy of Slavery | |
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Learning from Clients | |
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Beyond the "Right Way"-Making Meaning | |
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Building Cultural Competency | |
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Beyond Individual Relationships-The Systemic Level | |
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Expanding the Vision | |
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I Can Hear the Heartbeat of the Drum under the Surface of the Words We Speak | |
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The Historical Landscape of Native America | |
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More about the Historical Framework | |
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My Process | |
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Implications for Capacity Building | |
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Why I Am Telling You about Giveaway | |
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Changing the Conditions that Made Me Feel Unwelcome | |
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The Reality of Colorism, Racism, and Classism | |
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Key Differences to Remember | |
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Additional Factors in the Consulting Engagement | |
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The Primacy of Process: Creating San Francisco's Youth Commission | |
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Key Aspects of Cultural Competency | |
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Cultural Competency as Discovering Context | |
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See Differences as Always Present | |
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Discovering Differences | |
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Locate Your Own Cultures | |
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Understanding My Own Cultures | |
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Develop Intimacy with the "Other" | |
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See the Dominant Culture as One of Many | |
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Discover the Influence of Geography | |
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Look for Conflicting Cultural Norms | |
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Look for Intersecting Identities | |
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See Race as the Major Fault Line in the U.S. Context | |
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Look for Historical Roots of Institutions | |
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Cultural Competency as a Community Process | |
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Start with Nonharming | |
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Look for Signs of a Sustainable Process | |
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Base Cultural Competency on Intention and Values | |
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Notice Who Is in the Room-and Who Is Not | |
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Core Values for Capacity Building | |
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Self-Assessment in Three Parts | |
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See Everyone as a Learner | |
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The Power of Sitting | |
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Honor Transparency and Trust | |
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Be Willing to Wear Many Hats | |
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Paying Attention to Culture: In My Coaching Context | |
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Name the Elephants in the Room | |
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Create a Shared Vocabulary | |
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Fully Engage People in Processes That Affect Them | |
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Practice Authentic Collaboration | |
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Consider Creating an Identity Match | |
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Investing Time in Identity Matching: Three Lessons | |
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See the Pitfalls of Being an "Insider" | |
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Make a Long-Term Commitment to Build Relationships | |
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Bring Capacity Building to Executive Transitions | |
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Leave Knowledge on the Ground, Supporting Sustainability | |
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Cultural Competency as Changing Institutions | |
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Wake Up to Privilege | |
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The Privilege Continuum | |
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Recognize and Extend Privilege | |
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Understand the Types of Power | |
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Challenge Conventional Beliefs about Power | |
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Exercise Power Deliberately | |
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Notice and Name the Various Forms of Oppression | |
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Dealing with Power Differentials | |
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Examine Systems and Structures | |
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How Language Intersects with Power | |
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Looking for Structural Racism | |
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Match Individual Change with Institutional Change | |
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Building Capacity for Advocacy: Eight Key Principles | |
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Continuing the Conversation about Cultural Competency | |
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Keep Asking Questions | |
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Review Some Answers | |
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Speak Your Vision of Justice | |
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Resources | |
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Key Terms for Cultural Competency | |
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Capacity Building | |
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Cultural Competency | |
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Culture | |
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Diversity | |
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Inclusiveness | |
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Internalized Oppression | |
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Racial Equity | |
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Structural Racism | |
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White Privilege | |
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Summary of Research Findings | |
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How Does Cultural Competency Differ from Mainstream Practice, and Why Is It Important? | |
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How Can Cultural Competency Be Applied in Practice? | |
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What Are Long-Term Implications for the Capacity-Building Field? | |
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Literature Review | |
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Context for This Literature Review | |
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Key Points | |
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Effectiveness as a Matter of Cultural Competency | |
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Community Building-Race, Cultural, History, and Power | |
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Finding the Ways Forward | |
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Cultural Grounding for Effective Nonprofit Support | |
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Nonprofit Leadership and Diversity | |
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Informing Practice, Making Change | |
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Cultural Competency in Money Matters | |
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Capacity-Building Strategies | |
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Lessons from Other Arenas | |
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Conclusion | |
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Voices from the Field: Stories from Peer Dialogues | |
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Matters of Time, Commitment, and Resources | |
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Strategies for Matching Cultural Identity | |
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Grounding the Capacity-Building Relationship | |
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Honoring Culture, Transforming Dynamics | |
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Place, Politics, and Past in Cultural Identity | |
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Insider-Outsider Dynamics | |
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Religion, Family, and Other Distinctions | |
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Cultural Competency in Grantmaker Practice | |
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Strategies for Dealing with Internalized Oppression and Structural Racism | |
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Self-Assessment in Three Parts | |
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Resource G: Bibliography | |
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Notes | |
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Index | |