Privileged Presence Personal Stories of Connections in Health Care

ISBN-10: 0923521968

ISBN-13: 9780923521967

Edition: 2006

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Description:

Written under the pretense that stories can be powerful medicine, this collection captures both the medical and emotional aspects of the hospital bed through tales from those who have been there and offers powerful messages about the essential ingredients of “good” health care: respect, compassion, collaboration, open and honest communication, family involvement, and flexibility and responsiveness to individuals and their needs.
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Book details

List price: $16.95
Copyright year: 2006
Publisher: Bull Publishing Company
Publication date: 11/1/2006
Binding: Paperback
Pages: 224
Size: 8.75" wide x 7.25" long x 0.50" tall
Weight: 0.990
Language: English

Dedication
Acknowledgments
Introduction
What is Privileged Presence?
Why This Book?
What Matters in Health Care?
Why Stories?
Why These Stories?
Who is This Book for?
As Unique as Snowflakes: Responding to Individuals
I am Not a Patella
Aunt Mary
Respect for Dignity
Friends in Low Places
Who Will Walk the Dog?
Unriddling the Riddle
When Life is Threatened: The Importance of Support
Death-Life
Flying Blind in a Frightening World
Living the Opposites
The Journey of the Green Elephant
I Needed a Guide
Rise & Shine
A Profoundly Isolating Experience
His Name Means "Rise Above the Storm"
Natural Allies: Partnerships in Care
We Are Not Visitors in Her Life
Something's Wrong-Please Listen to Me!
That's What We're Here for
When the Brain is Broken
It Takes a Team
Investing in Information
It Just Comes Naturally
Awash in Disappointment
More Than Words: Feeling Heard and Being Valued
A Triple Win
Surgical Suspense on Sundays
The Healing Effect of Listening
Tattoo it on Our Hearts
An Enormous Burden is Lifted
Where's the Headache?
I'm the Full-Time Tenant of this Body
The Value of Asking Questions
Being Together: The Power of Family
I Want My Children with Me
Smiles Tell the Story
Olivia's Story
It Was as Hard as it Gets: The Impact of a Global Crisis on Family-Centered Care
It's Not About Time: Small Moments and Lasting Memories
Everyday Gifts
Lingering Effects
Simple Sentences
Making the Unbearable Bearable
She Sang Him His Life
The Magic of Music
Thanks for the Good Seats
Within a Single Day
Hope for the Future: Passion for the Possible
Learning from Tragedy
The Capacity to do Good
Finding Meaning in Chaos
It Doesn't Take Much
The White Coat
When the World Turns Upside Down: A Doctor Experiences Being a Patient
Creating a Culture
Reflections
Different Stories, Similar Echoes
To Fix, Help, or Serve
When One is Overwhelmed
The Intensity of Memories
Moving on
Building the Momentum for Change
Leading the Way: Key Organizations Devoted to Improving Care
Institute for Family-Centered Care
The Kenneth B. Schwartz Center
Other Organizations Contributing to the Momentum for Change
Useful Tools for Promoting Change
Patient- and Family-Centered Care: Definition and Core Concepts
You Have the Right to Compassionate Health Care
Partners in Care: Conversation Starters-A Tool to Facilitate Discussion
Key Questions to Ask
Educating Health Care Professionals: Approaches for Developing Patient- and Family-Centered Knowledge, Skills, and Attitudes
Sharing Personal and Professional Stories
Furthering the Case for Change: Selected Bibliography
Index
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