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Measuring Customer Satisfaction Survey Design, Use, and Statistical Analysis Methods

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ISBN-10: 087389362X

ISBN-13: 9780873893626

Edition: 2nd 1997

Authors: Bob E. Hayes

List price: $35.00
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Book details

List price: $35.00
Edition: 2nd
Copyright year: 1997
Publisher: ASQ Quality Press
Binding: Hardcover
Pages: 285
Size: 6.50" wide x 9.25" long x 0.75" tall
Weight: 1.430
Language: English