Conflict and Communication 30 High-Impact Training Exercises for Adult Learners

ISBN-10: 0814471676

ISBN-13: 9780814471678

Edition: 2004 (Activity Book)

List price: $34.95
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Description: With so many people working so hard all the time, even the best organizations will experience some conflict. This text offers the exercises that have proven most effective in resolving conflict at all levels in a myriad of organizations and workplace cultures.

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Book details

List price: $34.95
Copyright year: 2004
Publisher: Amacom
Publication date: 6/2/2003
Binding: Paperback
Pages: 256
Size: 8.75" wide x 11.00" long x 1.00" tall
Weight: 1.914
Language: English

Preface
Acknowledgments
Teaching About Conflict and Communication with Games and Exercises
Why Playing Games in the Classroom Is Serious Business
Creating a Successful Learning Environment
Some Good Questions about Conflict
Conflict and Communication Exercises
My Workshop Starts in Five Minutes
Three Similarities and One Difference
A New Leaf
Right Listening
Building Bridges
Climbing Life's Ladders
Draw a House
Energy Jump
Meet the Press
Not "I"
Sentence Relay
The Squares Game
What You See Is What You Get
Exercises to Prepare in Advance
Four Roads to Resolution
A Time You Felt Different
Centering under Pressure
How Soon Is Possible?
I Lean
Minefield
Missing the Meaning
Say It, Shout It, Skip It
Telephone Tales
Think Fast: Three Variations
Timed Square
Values Clarification
What's in a Word?
Workers and Managers
Full-Day Workshops
Diversity Dialogue
Hold Please
The Synthetic Culture Lab
Write Your Own Case Study
Trainer's Toolbox
Exercise Matrix
Sample Agendas
Handouts, Flipcharts/Overheads, and Charts
Tips for Leading Group Activities
Fun Ways to Break into Groups
Additional Resources
Index
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