Crisis Management Planning for the Inevitable

ISBN-10: 0814458599

ISBN-13: 9780814458594

Edition: N/A

Authors: Steven Fink

List price: $19.95
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Description:

Every major executive in America ought to read at least one book on crisis managemnt...The question is: Is Steven Fink's book one that busy executives ought to read? The answer is a resounding yes. The Los Angeles Times, Sunday Book Review
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Book details

List price: $19.95
Publisher: Amacom
Publication date: 6/8/1989
Binding: Hardcover
Pages: 245
Size: 6.50" wide x 9.50" long x 1.00" tall
Weight: 1.144
Language: English

Steven Fink ranks as one of the world's leading authorities on crisis management, crisis communications, and economic espionage. Currently president of Lexicon Communications, he has counseled global corporate leaders at such companies as ExxonMobil, Warner Lambert/Pfizer, Schick/Wilkinson Sword, ARCO, Northrop Grumman, Dun and Bradstreet, and Northern Telecom. A highly sought-after speaker, prominent business consultant, seminar leader, and trainer, Fink has appeared on "Nightline", "World News Tonight", and CNN, and in "Time", "The New York Times", "The Wall Street Journal", the "Los Angeles Times", the "Financial Times", and "Business Week".

Introduction
A Crisis Begins
A Crisis Defined
Anatomy of a Crisis
Hollywoodgate
Crisis Forecasting
Crisis Intervention
Crisis Management Plans
A Crisis Survey
Identifying the Crisis
Isolating the Crisis
Managing the Crisis
After the Fall
Crisis Communications, Part I: Controlling the Message
Crisis Communications, Part II: Handling a Hostile Press
Managing Hostile Takeovers
Decision Making Under Crisis-Induced Stress
A Catastrophic Quartet
The Ohio Savings and Loan Crisis
The Union Carbide Crisis
The Procter and Gamble/Rely Tampon Crisis
The Johnson and Johnson/Tylenol Crisis
Interesting Times
Conclusion
Source Notes
Index
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