Recruiting, Interviewing, Selecting and Orienting New Employees

ISBN-10: 0814420249
ISBN-13: 9780814420249
Edition: 5th 2012
Authors: Diane Arthur
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Description: Recruiting, Interviewing, Selecting & Orienting New Employeeshas long been the go-to reference on every aspect of the employment process. Packed with forms, checklists, guidelines, and ready-to-use interview questions, the revised and updated fifth  More...

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Book details

Edition: 5th
Copyright year: 2012
Publisher: Amacom
Publication date: 7/1/2012
Binding: Hardcover
Pages: 384
Size: 7.25" wide x 10.25" long x 1.50" tall
Weight: 2.090
Language: English

Recruiting, Interviewing, Selecting & Orienting New Employeeshas long been the go-to reference on every aspect of the employment process. Packed with forms, checklists, guidelines, and ready-to-use interview questions, the revised and updated fifth edition provides readers with practical information on topics including interview methods, documentation issues, reference-checking, orientation programs, and applicant testing.The fifth edition has been brought completely up-to-date, addressing new legislation on FMLA, immigration, record keeping, I-9 compliance, and much more. Full of insights on the latest staffing challenges, this comprehensive guide explores changes in technology such as virtual interviews and recruitment, web-based orientations, and the use of electronic files and social media.Nothing is more important to the productivity of an organization than its hiring program.Recruiting, Interviewing, Selecting & Orienting New Employeesprovides readers with the tools they need to get employees on board and ready for long-term success.

Preface
Recruiting Qualified People
Recruitment Challenges
Weather the Impact of a Fluctuating Economy
Make Recruitment Efforts Succeed
Attract and Compete for Qualified Applicants
Establish and Adhere to High Standards of Excellence
Summary
Applicant and Employer Perspectives
Corporate Culture
Work and Personal Life Balance
Applicant Expectations
Employer Expectations
Applicants' Questions
Summary
Recruitment Sources
Prerecruitment Considerations
Proactive and Reactive Recruitment
Special Interest Groups
Traditional Recruitment Sources
Innovative Recruitment Sources
Summary
Electronic Recruiting
Definition of an Internet Applicant
Electronic Resumes
Company Career Websites
Internet Job Boards
Additional Electronic Recruitment Alternatives
International Electronic Recruitment
Electronic Recruiting Risks
Summary
Interviewing Applicants
Interview Preparation
Do a Job Analysis
Prepare a Job Description
Find the Best Fit
Review the Application and Resume
Set the Stage
Plan Basic Questions
Summary
Interviewing and Legal Considerations
Employment Legislation
Employment- and Termination-at-Will
Negligent Hiring and Retention
Record-Keeping Requirements
Electronic Record-Keeping Guidelines
Affirmative Action
Diversity
Discrimination Charges
Questions to Avoid Asking
Applicant Tracking
Summary
Competency-Based Questions
Key Competency Categories
Job-Specific Competencies
Characteristics of Competency-Based Questions
Competency-Based Lead-Ins
When to Ask Competency-Based Questions
Developing Competency-Based Questions
Generic Competency-Based Questions
Summary
Additional Types of Questions
Open-Ended Questions
Hypothetical Questions
Probing Questions
Closed-Ended Questions
Questioning Techniques for Different Stages of the Interview
Questioning Techniques to Avoid
Summary
Interview Components
Establish an Interview Format
Put Applicants at Ease
Get Started
Balance Listening with Talking
Interpret Nonverbal Communication
Encourage Applicants to Talk
Keep Applicants on Track
Provide Information
Consider the Role of Perception
Summary
Types of Employment Interviews
Exploratory Interviews
Telephone Screening Interviews
Video Screening Interviews
HR Interviews
Departmental Interviews
Panel Interviews
Peer Interviews
Interviews with Less-Than-Ideal Applicants
Stress Interviews (How and Why to Avoid Them)
Interviewing Pitfalls
Summary
Selecting the Best Fit
Documenting the Interview
Remember the Role of Documentation in the Selection Process
Avoid Subjective Language
Avoid Recording Unsubstantiated Opinions
Refer to Job-Related Facts
Be Descriptive
Document Applicants with Limited Experience
Keep Effective Notes
Adhere to Documentation Guidelines
Summary
Preemployment Testing
How Preemployment Tests Are Used
Testing Advantages and Disadvantages
Test Validation
Testing and Bias
Test Administration
Testing Policies
Testing Programs
Testing Categories
Computer-Based Testing
Summary
References and Background Checks
References Versus Background Checks
Legal Guidelines
Reference Essentials
Guidelines for Releasing and Obtaining Information
Fundamentals of Background Checks
Summary
Social Networks and Hiring
Social Networking Primer
Uses
Legal Risks
Social Media Policy
Social Media Versus Traditional Reference Checks
Summary
The Selection Process
Final Selection Factors
The Final Meeting
Notifying Selected Applicants
Notifying Rejected Applicants
What Could Go Wrong?
Summary
Orienting New Employees
Organizational Orientation
Objectives
Benefits
Characteristics of a Successful Program
Components
Participants
Format
Timing and Duration
Location and Setting
Employee Feedback
Summary
Departmental Orientation
Preparation
Content
Participants
Onboarding
Duration
Summary
Web-Based Orientation
Overview
Advantages
Drawbacks
Legal Concerns
Conventional Versus Web-Based Orientation
Blended Learning
Summary
Appendixes
Job Posting Form
Job Posting Application Form
Sample E-Mail Cover Letter
Work Environment Checklist
Job Description Form
Employment Application Form
Interview Evaluation Form
Exempt Reference Form
Nonexempt Reference Form
Notes
Index

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