Recruiting, Interviewing, Selecting and Orienting New Employees

ISBN-10: 0814408613
ISBN-13: 9780814408612
Edition: 4th 2005 (Revised)
Authors: Diane Arthur
List price: $49.95
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Description: Nothing is more important to the productivity of an organizations than its hiring program. For almost 20 years, this book has been the go-to reference on every aspect of the employment process. Known for its practical and down-to-earth approach and  More...

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Book details

List price: $49.95
Edition: 4th
Copyright year: 2005
Publisher: Amacom
Publication date: 12/6/2005
Binding: Hardcover
Pages: 384
Size: 7.50" wide x 10.00" long x 1.25" tall
Weight: 1.892
Language: English

Nothing is more important to the productivity of an organizations than its hiring program. For almost 20 years, this book has been the go-to reference on every aspect of the employment process. Known for its practical and down-to-earth approach and jargon-free tone, Recruiting, Interviewing Selecting & Orienting New Employees is now in its Fourth Edition, with fresh information on today's recruitment challenges, interview methods such as peer interviewing and video interviews, documentation issues, reference-checking guidelines, and new orientation programs. Readers will also find expanded coverage of electronic recruiting and other recruitment sources, applicant testing, and much more. The book comes packed with a full complement of step-by-step guidelines, ready-to-use interview questions and scripts, forms and checklists, and other valuable hiring tools that will help get great employees on board quickly and effectively.

Preface
Recruiting
Recruitment Challenges
How to make recruitment efforts succeed
How to attract and compete for qualified applicants
Workers' expectations
Offshore outsourcing jobs
Summary
Recruitment Sources
Prerecruitment considerations
Proactive and reactive recruitment
Targeting special interest groups
Traditional recruitment sources
Innovative recruitment sources
Summary
Electronic Recruiting
Definition of an applicant
Electronic resumes
Career websites
International electronic recruiting
Internet job boards
Electronic recruiting risks
Electronic Web sources
Summary
Interviewing
Interview Preparation
Job analysis
Job descriptions
The right fit
Reviewing the application and resume
Setting the stage
Planning basic questions
Questions interviewers should ask themselves
Summary
Interviewing and Legal Considerations
Employment legislation
Employment-at-will and termination-at-will
Negligent hiring and retention
Federal record-keeping requirements
Affirmative action
Diversity
Discrimination charges
Questions to avoid asking
Applicant tracking
Summary
Competency-Based Questions
Key competency categories
Job-specific competencies
Characteristics of competency-based questions
Competency-based lead-ins
When to ask competency-based questions
Developing competency-based questions
Generic competency-based questions
Summary
Additional Types of Questions
Open-ended questions
Hypothetical questions
Probing questions
Close-ended questions
How to relate the questioning techniques to interview stages
Questioning techniques to avoid
Summary
Interview Components
Establishing an interview format
Putting applicants at ease
Getting started
Listening versus talking
Interpreting nonverbal communication
Encouraging the applicant to talk
Keeping applicants on track
Providing information
Perception
Summary
Types of Employment Interviews
Exploratory interviews
Telephone screening interviews
Video screening interviews
The human resources (HR) interview
The departmental interview
Panel interviews
Peer interviews
Interviewing less-than-ideal applicants
Stress interviews (how and why to avoid them)
Interviewing pitfalls
Summary
Selection
Documenting the Interview
The role of documentation in the selection process
Avoiding subjective language
Avoiding recording unsubstantiated opinions
Referring to job-related facts
Being descriptive
Notes versus forms
Documenting applicants with limited experience
Effective versus ineffective notes
Documentation guidelines
Summary
Preemployment Testing
How preemployment tests are used
Testing advantages and disadvantages
Test validation
Test administration
Preemployment testing policies
Testing categories
Computer-based testing
Summary
Background and Reference Checks
Legal guidelines
Background checks policy
Selecting a vendor
Reference checks
Guidelines for releasing and obtaining information
Reference and background checklists
Summary
The Selection Process
Preparation for the final meeting
The final meeting
Notifying selected applicants
Notifying rejected applicants
What could go wrong?
Summary
Orientation
The Fundamentals of Employee Orientation
Objectives
Benefits of orientation programs
Preparation: before the employee starts
Organizational orientation
Departmental orientation
How are we doing?
Summary
Beyond the Fundamentals of Employee Orientation
The partner program
Online orientation
Blended learning
Onboarding
Best practices: sample orientation programs
Summary
Appendixes
Job Posting Form
Job Posting Application Form
Work Environment Checklist
Job Description Form
Employment Application Form
Interview Evaluation Form
Exempt Reference Form
Nonexempt Reference Form
Index

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