Diversity Toolkit How You Can Build and Benefit from a Diverse Workforce

ISBN-10: 0809228424
ISBN-13: 9780809228423
Edition: 1998
List price: $20.00 Buy it from $3.00
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Description: With the help of The Diversity Toolkit, managers of all levels can learn to adapt and be sensitive to the workforce realities. Issues addressed include racism, sexism, ageism, homophobia, xenophobia and issues concerning those with disabilities.

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Book details

List price: $20.00
Copyright year: 1998
Publisher: McGraw-Hill Education
Publication date: 4/1/1999
Binding: Paperback
Pages: 224
Size: 6.00" wide x 9.00" long x 0.50" tall
Weight: 1.034
Language: English

With the help of The Diversity Toolkit, managers of all levels can learn to adapt and be sensitive to the workforce realities. Issues addressed include racism, sexism, ageism, homophobia, xenophobia and issues concerning those with disabilities.

William Sonnenschein, Ph.D., is a lecturer at Haas School of Business at Berkley, California. He has conducted diversity and communication skills training programs for Visa, Hewlett-Packard, Chevron, and various government and nonprofit organizations.

Preface
Acknowledgements
Introduction
Defining Diversity
Issues in Diversity
Looking Inward: Tools for Self-Awareness
Looking Outward: Understanding People from Diverse Backgrounds
Effective Communication in a Diverse Organization
Diversity and Team-Building
Managing Conflict
The Words of Leadership
Leading Change
Leadership at Every Level
Notes
Resource Guide
Index

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