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Telephone Medicine Triage and Training - a Handbook for Primary Care Health Professionals

ISBN-10: 0803604351
ISBN-13: 9780803604353
Edition: 2nd 2001 (Revised)
Authors: P. Harvey Katz
List price: $46.95
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Book details

List price: $46.95
Edition: 2nd
Copyright year: 2001
Publisher: F. A. Davis Company
Publication date: 3/12/2001
Binding: Paperback
Size: 7.00" wide x 10.00" long x 0.25" tall
Weight: 1.100
Language: English

The Telephone in the Primary Health Care Practice
The Role of the Telephone in Medical Care--An Overview
Organizing an Office Telephone Care System
Medicolegal Issues in Telephone Medicine
Telephone Skills in Primary Health Care
The Art of Telephone Medicine
The Medical History
Prescribing Medication Over the Telephone
How to Use the Triage Chapters of This Book
Telephone Triage: Symptoms in Children
Abdominal Pain
Animal Bites
Asthma
Burns and Sunburn
Colds
Constipation
Croup
Diarrhea
Earache
Eye Infection and Inflammation
Fever
Headache
Head Injury
Insect Bites and Stings
Nosebleed
Poisoning
Rashes
Sore Throat
Strains and Sprains
Urinary Burning and Frequency
Vomiting
Wounds
Telephone Triage: Symptoms in Adults
Abdominal Pain
Allergic Reactions and Anaphylaxis
Back Pain
Breast Pain in Nursing Mothers
Burns
Chest Pain
Colds and Flu
Constipation
Cough
Diarrhea
Ear Pain
Eye Pain and Foreign Bodies
Fainting
Fever
Frostbite
Headache
Head Injury
Menstrual Cycle Problems: Amenorrhea and Oligomenorrhea
Menstrual Pain
Neck Pain
Nosebleed
Rashes and Infestations
Shortness of Breath (Dyspnea)
Sore Throat
Strains and Sprains
Sunburn
Urinary Tract Infections
Vaginal Bleeding
Vaginal Discharge
Visual Disturbance
Vomiting and Nausea
Wheezing
Wounds
Training and Evaluating Telephone Staff
A Four-Step Approach to Improving Telephone Service
Case Studies for Role-Playing
A Patient's Guide to Effective Use of the Telephone
Suggestions for Further Study
Index

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