Delivering Human Services A Learning Approach to Practice

ISBN-10: 0801317975

ISBN-13: 9780801317972

Edition: 4th 1998

List price: $227.80
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Book details

List price: $227.80
Edition: 4th
Copyright year: 1998
Publisher: Allyn & Bacon, Incorporated
Publication date: 9/19/1997
Binding: Paperback
Pages: 661
Size: 7.75" wide x 9.50" long x 1.25" tall
Weight: 2.596
Language: English

Michael J. Austin (Ph.D., Social Work; MSPH, Public Health, University of Pittsburgh) is Milton and Florence Krenz Mack Distinguished Professor of Nonprofit Management at the University of California, Berkeley, where the teaches a wide range of courses, including Assessing the Dynamics of Communities, Groups and Organizations, Management Practice, Research Resources, and Assessing Nonprofit Organizations. His research interests are nonprofit management and planning, organizational change, and policy implementation. He is the author or co-author of a wide range of books and journal articles.

Gateways to the Practice of Delivering Human Services
Basic Orientations to Delivering Human Services
Conditions Creating the Need for Human Services
People Responding to Human Needs
Getting Services to People in Need
Brokering
Consumer Advocating
Mobilizing
Helping Consumers to Function More Effectively
Relating to Consumers
Collaborating with Consumers: Stages and Approaches to the Helping Process
Advanced Intervention Models and Case Materials
Working Across Boundaries For Competent Practice
Managing Information
Managing the Transitions to New Service Delivery Systems
Integrating
Answers to Selected Questions and Exercises
Index
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