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Hiring Success The Art and Science of Staffing Assessment and Employee Selection

ISBN-10: 0787996483
ISBN-13: 9780787996482
Edition: 2nd 2007 (Revised)
Authors: Steven T. Hunt
List price: $54.50 Buy it from $36.00
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Description: Hiring Success is a comprehensive guide for using staffing assessments to hire the best employees. Research-based, but written in easy-to-understand terms, the book explains what staffing assessments are, why they work, and how to use them. Hiring  More...

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Book details

List price: $54.50
Edition: 2nd
Copyright year: 2007
Publisher: John Wiley & Sons, Incorporated
Publication date: 6/22/2007
Binding: Paperback
Pages: 304
Size: 6.75" wide x 9.00" long x 0.75" tall
Weight: 1.364
Language: English

Hiring Success is a comprehensive guide for using staffing assessments to hire the best employees. Research-based, but written in easy-to-understand terms, the book explains what staffing assessments are, why they work, and how to use them. Hiring Success is an important resource for improving the accuracy and efficiency of hiring selection decisions and effectively incorporating assessments into any companys staffing process. Praise for Hiring Success "Hiring Success will prove to be a useful handbook and reference guide to HR professionals seeking to better understand and utilize employee selection and assessment tools." -Adam Malamut, vice president, human resources, Marriott International "Dr. Hunts book is the perfect combination of decision science and management practice. If you are interested in successful hires you must read this book." -Jac Fitz-enz, Ph.D., CEO, Human Capital Source "Dr. Hunt clearly illustrates the critical contribution of improved employee selection methods to the achievement of strategic business goals." -Ann Gowdey, manager, assessment and development, United Technologies Corporation, Learning and Development "It is simply a useful toolkit filled with helpful suggestions. . . it will make the process a lot smoother in the long-run!" -Maggie Ricketts, PHR, director, recruitment & administration, Luxottica Retail "A book that is both accessible and scientifically rigorous, an excellent resource for both students and practitioners of HR." -Donald Truxillo, professor of Industrial Organizational Psychology, Portland State University, fellow, Society for Industrial & Organizational Psychology (SIOP) "Strikes a superb and much needed balance between the complexities of assessments and the practical application and effectiveness they offer as a selection tool." -Paul Riddle, organizational and leadership development manager, Southeastern Freight Lines "Hiring Success is a must read for anyone interested in creating a hiring process that is both sound and maximally effective. An excellent reference for using assessments to achieve measurable business results." -Charles Handler, Ph.D. PHR, president, Rocket-Hire Inc. "Full of useful nuggets, this book helps guide businesses of all kinds. . . . Ensures what you measure aligns with your business objectives and culture." -Vito Romano, director of employee development, Costco Inc.

Steven Hunt, Ph.D., SPHR, is chief scientist for Kronos Talent Management Division. He has helped designed staffing assessment processes that have supported hundreds of thousands of hiring decisions for positions ranging from entry-level staff to senior-level executives.The Society for Human Resource Management (SHRM) is the world's largest association devoted to human resource management. Representing more than 210,000 individual members, the Society's mission is both to serve human resource management professionals and to advance the profession. Founded in 1948, SHRM currently has more than 550 affiliated chapters within the United States and members in more than 100 countries. Visit SHRM Online at www.shrm.org.

List of Sidebars, Tables, and Figures
Author's Foreword
Acknowledgments
Introduction
What Information Is the Book Based On?
Assessments: The Difference Between Success and Failure
What Staffing Assessments Measure, Why They Work, and When to Use Them
What Do Assessments Measure?
Why Do Assessments Work?
When Is It Useful to Use Staffing Assessments?
Concluding Remarks:Why Assessments Work
Different Types of Staffing Assessments
Categorizing Assessments Based on How They Collect Candidate Information
Physical Exams
Investigations
Interviews
Resume Screens
Self-Report Measures
Knowledge, Skill, and Ability Tests
Situational Measures
Behavioral Versus Direct Assessments
Concluding Remarks: Different Types of Assessments
Evaluating the Effectiveness of Staffing Assessments
How Assessments Work
Assessment Validity: How to Determine How Well an Assessment Is Working
Concluding Remarks: Choosing What Assessments to Use
Defining Job Performance and Its Relationship to Assessments
Identify Key Performance Outcomes
Use Job Analysis to Define and Describe Critical Employee Behaviors
Choose an Effective Assessment
Appropriately Collecting and Interpreting Assessment Data
Concluding Remarks: Linking Assessment Processes to Job Performance
Common Criticisms of Staffing Assessments
Staffing Assessments are Not Very Accurate
Staffing Assessments can Be Faked by Applicants
Staffing Assessments Are Not Worth the Cost Required to Use Them
Staffing Assessments Pose a Legal Risk
Staffing Assessments Are an Unfair Way to Evaluate People
Staffing Assessments Are Offensive to Candidates
Staffing Assessments Add Too Much Time to the Hiring Process
Concluding Remarks: Should Companies Use Staffing Assessments?
Choosing Among Different Assessment Methods
No Standardized Assessment: Start at the Bottom and Work Up
Self-Report Pre-Screening Questionnaires: The Value of Structure
Applicant Investigations: Avoiding Catastrophic Hiring Mistakes
Structured Interviews:Maximizing Time Spent with Candidates
Broad Self-Report and Situational Judgment Measures: Asking Candidates for Greater Levels of Self-Description
Broad Knowledge and Skills Tests: Testing Basic Job Requirements
Broad Ability Tests: Getting a General Sense of Candidates' Ability to Learn and Solve Problems
Integrating Broad Self-Report Measures, Knowledge and Skills Tests, and Ability Tests: Predicting Maximal and Typical Performance
Localized Scoring: Accurately Interpreting Candidate Responses
Context-Specific Self-Report Measures: Asking Candidates to Describe Themselves in Greater Detail
Context-Specific Knowledge, Skills, and Ability Tests: Seeing What a Candidate Can Actually Do
Integrating Context-Specific Self-Report Measures and Knowledge, Skills, and Ability Tests: Predicting Highly Specific Types of Maximal and Typical Performance
Advanced, Non-Linear Scoring: "Turbo-Charging" Assessment Results
Concluding Remarks: Determining What Assessment Methods to Use
Incorporating Staffing Assessments into the Hiring Process
Principles of Staffing Assessment Process Design
Designing Staffing Processes for Entry-Level Jobs
Sample Staffing Assessment Process for Professional Jobs
Concluding Remarks: Using Assessments

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