Focused Operations Management for Health Services Organizations

ISBN-10: 078798454X
ISBN-13: 9780787984540
Edition: 2006
List price: $90.00 Buy it from $8.07 Rent it from $12.00
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Description: "Focused Operations Management for Health Services Organizations" offers managers and staff the practical knowledge and tools they need to accomplish much more within existing resources. This text identifies common bottlenecks and constraints and  More...

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Book details

List price: $90.00
Copyright year: 2006
Publisher: John Wiley & Sons, Incorporated
Publication date: 6/5/2006
Binding: Paperback
Pages: 384
Size: 6.00" wide x 9.00" long x 1.25" tall
Weight: 1.210
Language: English

"Focused Operations Management for Health Services Organizations" offers managers and staff the practical knowledge and tools they need to accomplish much more within existing resources. This text identifies common bottlenecks and constraints and focuses on the critical issues and processes faced by managers in the health care field. The book provides tools to significantly improve organizational operations as well as enhance quality and customer satisfaction without increasing the use of physical, human, and financial resources.

Joseph S. Pliskin is the Sidney Liswood Professor of Health Care Management at Ben-Gurion University of the Negev, Beer-Sheva, Israel, and Adjunct Professor in the Department of Health Policy and Management, Harvard School of Public Health, Boston, MA, USA.

Figures and Tables
Foreword
Preface
About the Authors
The Dynamic Health Care Management Environment
The Modern Health Care and Business Environment
Principles of Management in a Dynamic Environment
The Pareto Rule, Focusing Table, and Focusing Matrix
Novel Management Approaches
Management by Constraints: The Focusing Steps of the Theory of Constraints
Management by Constraints in a Bottleneck Environment
Management by Constraints When the Market Is the Constraint
Focused Current Reality Tree
Resolving Managerial Conflicts
The Efficiencies Syndrome
The Evils of Long Response Times
Reducing Response Times
The Complete Kit Concept
Performance Measures and Managerial Control
Effects of Fluctuations, Variability, and Uncertainty on the System
The Evils of Traditional Cost Accounting
Marketing, Costing, and Pricing Considerations in Decision-Making Processes
Quality Management and Process Control
Strategy and Value Creation
Creating Value for Health Care Organizations
Summary
Case Study: The Emergency Department at Guard Mountain Hospital
Our Managerial Credo
References
Index

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