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Arts Marketing Insights The Dynamics of Building and Retaining Performing Arts Audiences

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ISBN-10: 0787978442

ISBN-13: 9780787978440

Edition: 2007

Authors: Joanne Scheff Bernstein, Philip Kotler

List price: $32.95
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Description:

This resource shows arts managers and marketers how to reevaluate their marketing strategies in light of changes in their audiences, the economy, and the place the arts hold in people's lives. It offers both long-range marketing planning and short-term solutions.
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Book details

List price: $32.95
Copyright year: 2007
Publisher: John Wiley & Sons, Incorporated
Publication date: 11/17/2006
Binding: Hardcover
Pages: 320
Size: 4.50" wide x 9.10" long x 1.00" tall
Weight: 1.320
Language: English

Wesley Schultz is Professor of Psychology at California State University, San Marcos. His expertise is in social psychology, environmental psychology, and statistics. His work in these areas has focused particularly on social influence, and effective strategies for promoting conservation behavior. He has published extensively in these areas, with recent books on the Psychology of Sustainable Development (Kluwer, 2002), Attitudes and Opinions (Erlbaum, 2005), and Social Psychology: An Applied Perspective (Prentice-Hall, 2000). Over the past 10 years, he has published more than 40 book chapters and peer-reviewed articles, and given hundreds of professional and invited presentations around the…    

Foreword
Introduction
The Author
Prologue
The State of Performing Arts Attendance and the State of Marketing
Exploring Characteristics of Current and Potential Performing Arts Audiences
Understanding the Consumer Mind-Set
Planning Strategy and Applying the Strategic Marketing Process
Using Strategic Marketing to Define, Deliver, and Communicate Value
Delivering Value Through Pricing Strategies
Conducting and Using Marketing Research
Leveraging the Internet and E-Mail Marketing
Identifying and Capitalizing on Brand Identity
Building Loyalty: Subscriptions and Beyond
Valuing the Single Ticket Buyer
Focusing on the Customer Experience and Delivering Great Customer Service
Epilogue
Notes
Index