Improving Performance How to Manage the White Space in the Organization Chart

Name: Improving Performance How to Manage the White Space in the Organization Chart
Price: 3.66 USD
Availability: InStock
ISBN: 9780787900908

ISBN-10: 0787900907

ISBN-13: 9780787900908

Edition: 2nd 1995 (Revised)

Authors: Geary A. Rummler, Alan P. Brache

List price: $68.50

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Description:

Streamline the processes vital to optimum performance With over 100,000 copies sold worldwide, Improving Performance is recognized as the book that launched the Process Improvement revolution. It was the first such approach to bridge the gap between organization strategy and the individual. Now, in this revised and expanded new edition, Rummler and Brache reflect on the key needs of organizations faced with today's challenge of managing change. With multiple charts, checklists, hands-on tools and case studies, the authors show how they implemented their Performance Improvement methodology in over 250 successful projects with clients such as Hewlett-Packard, 3M, Shell Oil, and Citibank.

Book details

List price: $68.50
Edition: 2nd
Copyright year: 1995
Publisher: John Wiley & Sons, Incorporated
Publication date: 5/26/1995
Binding: Hardcover
Pages: 256
Size: 7.50" wide x 10.50" long x 1.00" tall
Weight: 1.540
Language: English



List of Figures and Tables


Preface


The Authors



Introduction: The Challenges Facing American Business



A Framework for Improving Performance



Viewing Organizations as Systems



Three Levels of Performance: Organizations, Process, and Job/Performer



Exploring the Three Levels of Performance



The Organization Level of Performance



The Process Level of Performance



The Job/Performer Level of Performance



Applying the Three Levels of Performance



Linking Performance to Strategy



Moving from Annual Programs to Sustained Performance Improvement



Diagnosing and Improving Performance: A Case Study



Redesigning Processes



Overcoming the Seven Deadly Sins of Process Improvement



Measuring Performance and Designing a Performance Management System



Managing Processes and Organizations as Systems



Designing an Organization Structure that Works



Creating a Performance-Based Human Resource Development Function



Developing an Action Plan for Performance Improvement


References


Bibliography


Index