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The Critical Triad: Decision Making, Management, and Leadership | |
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Decision Making, Problem Solving, and Critical Thinking: Requisites for Successful Leadership and Management | |
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Classical Views of Leadership and Management | |
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Twenty-First Century Thinking About Leadership and Management | |
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Foundation for Effective Leadership and Management: Ethics, Law, and Advocacy | |
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Ethical Issues | |
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Legal and Legislative Issues | |
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Patient, Subordinate, and Professional Advocacy | |
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Roles and Functions in Planning | |
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Operational and Strategic Planning | |
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Planned Change | |
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Time Management | |
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Fiscal Planning | |
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Career Development: From New Graduate to Retirement | |
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Roles and Functions in Organizing | |
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Organizational Structure | |
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Understanding Organizational, Political, and Personal Power | |
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Organizing Patient Care | |
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Roles and Functions in Staffing | |
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Employee Recruitment, Selection, Placement, and Indoctrination | |
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Socializing and Educating Staff for Team Building | |
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Staffing Needs and Scheduling Policies | |
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Roles and Functions in Directing | |
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Creating a Motivating Climate | |
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Organizational, Interpersonal, and Group Communication | |
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Delegation | |
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Managing Conflict | |
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Understanding Collective Bargaining, Unionization, and Employment Laws | |
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Roles and Functions in Controlling | |
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Quality Control | |
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Performance Appraisal | |
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Problem Employees: Rule Breakers, Marginal Employees, and the Chemically or Psychologically Impaired | |
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Solutions to Selected Learning Exercises | |
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Index | |