Art of Civilized Conversation A Guide to Expressing Yourself with Style and Grace

ISBN-10: 0767921690
ISBN-13: 9780767921695
Edition: 2006
List price: $16.00 Buy it from $0.69
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Description: In our fast-paced, electronic society, the most basic social interaction-- talking face-to-face-- can be a challenge for even the most educated and self-assured individuals. And yet making conversation is a highly practical skill: those who do it  More...

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Book details

List price: $16.00
Copyright year: 2006
Publisher: Crown/Archetype
Publication date: 12/27/2005
Binding: Hardcover
Pages: 240
Size: 5.00" wide x 7.00" long x 0.75" tall
Weight: 0.594
Language: English

In our fast-paced, electronic society, the most basic social interaction-- talking face-to-face-- can be a challenge for even the most educated and self-assured individuals. And yet making conversation is a highly practical skill: those who do it well shine at networking parties, interviews, and business lunches. Good conversation also opens doors to a happier love life, warmer friendships, and more rewarding time with family. For those intimidated by the complexity of personal interaction, or those simply looking to polish their speaking skills, "The Art of Civilized Conversation" is a powerful guide to communicating in an endearing way. In its pages, author Margaret Shepherd offers opening lines, graceful apologies, thoughtful questions, and, ultimately, the confidence to take conversations beyond "hello," From the basics-- first impressions, appropriate subject matter, and graceful exits-- to finding the right words for difficult situations and an insightful discussion of body language, Shepherd uses her skilled eye and humorous anecdotes to teach readers how to turn a plain conversation into an engaging encounter. Filled with common sense and fresh insight," The Art of Civilized Conversation "is the perfect inspiration not only for what to say but for how to say it with style.

Acknowledgments
Introduction
What Conversations Are Made Of
Tools of the Trade: Your Voice, Face, and Body
Greetings and Introductions
How to Say Hello
How to Introduce Yourself
How to Introduce Others
Joining a Conversation
Opening Lines and Small Talk
The Old Standbys
Small-Talk Saboteurs
The Heart of the Conversation
Follow the Four Steps in Order
Stay on Track
Listen
Speak with Care
Saying Good-bye
Ten Rules of Conversation
Tell the Truth
Don't Ramble
Don't Interrupt
Ask Questions and Listen to the Answers
Don't Take Advantage of People
Don't Dwell on Appearances
Don't Touch Taboo Topics
Disagree in a Civilized Fashion
Don't Be a Bore
Don't Gossip
Rescue Conversations from Blunders
Everybody Blunders
Stop Before You Speak
Simply Apologize
How to Respond to Someone Else's Blunder
How to Respond When Someone Insults You on Purpose
Make Conversations Count
How to Say Please
How to Say Thank You
How to Say Congratulations
How to Receive a Compliment
How to Say "I Don't Like What You Did"
How to Say No
How to Say "I Commiserate"
How to Say "I Apologize"
How to Accept an Apology
Change Situations into Conversations
During a Chance Encounter
In the Elevator
On the Bus or in the Bleachers
In a Waiting Room
At a Coffee Hour or a Cocktail Hour
At a Sit-down Dinner
At a Committee Meeting
In a Receiving Line
At a Shower
In the Hospital
At a Wake or Funeral, and Afterward
Conversations with Younger and Older People
How to Talk with Children
How to Talk with Teenagers and Young Adults
How to Talk with Grown-ups
How to Talk with Your In-Laws
How to Talk with the Parents of Your Significant Other
How to Talk with Much Older People
Conversations Between Men and Women
Topics of Conversation: His, Hers, Theirs
Two Views of One Conversation
Two Sets of Tools
Romantic or Platonic?
Keep Talking
Conversations with All Kinds of People
How to Talk with People Who Speak a Different Language
When Physical Difficulties Interfere with Conversation
Conversations with All Kinds of Minds
Conversations on the Telephone, over the Internet, and on Paper
Conversations on the Telephone
Conversations Online
When a Conversation Is Better on Paper
Only Connect
Bibliography

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