Transcultural Communication in Health Care

Name: Transcultural Communication in Health Care
Price: 37.22 USD
Availability: InStock
ISBN: 9780766805934

ISBN-10: 076680593X

ISBN-13: 9780766805934

Edition: 2000

Authors: Joan Luckmann, Sylvia Tindell Nobles

List price: $124.95

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In today's complex health care workplace health care professionals must be able to communicate with clients who speak different languages, and come from distinct cultural backgrounds. They must be able to understand and show compassion for the different cultures, lifestyles, traditions, and expectations they will encounter. The goal of this practical book is to help health care professionals expand their perspectives and to develop the skills and techniques needed to work and communicate effectively with clients and other health professionals in a multicultural environment. This text also contains self-assessment and self-evaluation exercises. Help health care professionals: * Reflect on…

Book details

List price: $124.95
Copyright year: 2000
Publisher: Delmar Cengage Learning
Publication date: 12/2/1999
Binding: Paperback
Pages: 256
Size: 5.75" wide x 9.00" long x 0.75" tall
Weight: 0.990
Language: English

School of Nursing, University of Washington



Preface


Contributors



Exploring Transcultural Communication


Unit One Assessment: Assessing Your Transcultural Communication Goals and Basic Knowledge



Introduction to Transcultural Communication in Health Care



Introduction


Communication: A Cornerstone for Health Care Practice


Language and Communication


The Growing Demand for Transcultural Communication


Vital Remarks and Special Cautions


Testing Your Knowledge



Transcultural Communication Building Blocks: Culture and Cultural Values


Introduction


Culture


Cultural Values


Values of Major American Cultural Groups


Values of Other Selected American Cultural Groups


Testing Your Knowledge



Transcultural Communication Building Blocks: Beliefs, Behavior, and Communication


Introduction


Beliefs


Behavior


Communication


Testing Your Knowledge



Transcultural Communication Stumbling Blocks


Introduction


Barriers to Transcultural Communication


Testing Your Knowledge



Transcultural Communication Within the Health Care Subculture



Introduction


Western Health Care System Subculture


Hospital Subculture


Professional Subculture


Commercial or Business Subculture


Communication Problems Between Subcultures


Other Health Care Subcultures


The Client Subculture


Health Care Professionals as Culture Brokers Between Subcultures


Testing Your Knowledge


Unit One Evaluation: Evaluating Your Transcultural Communication Goals and Basic Knowledge



Developing Transcultural Communication Skills


Unit Two Assessment: Assessing Your Transcultural Communication Skills



Exploring Transcultural Communication As a Participant-Observer



Introduction


Repetitive Social Situations


Context


Participant-Observation


Participant-Observation Interviewing


Key Informants


Testing Your Knowledge



Using Basic Transcultural Communication Techniques


Introduction


Developing a Transcultural Therapeutic Relationship


Developing Transcultural Communication Skills


Testing Your Knowledge



Overcoming Transcultural Communication Barriers


Introduction


Overcoming a Knowledge Deficit


Controlling Bias, Ethnocentrism, and Stereotyping


Overcoming Language Barriers


Overcoming Terminology Differences


Overcoming Differences in Perceptions and Expectations


Testing Your Knowledge



Working With and Without an Interpreter


Introduction


Working With a Medical Interpreter


Working Without a Medical Interpreter


Testing Your Knowledge


Unit Two Evaluation: Evaluating Your Transcultural Communication Skills



Using Transcultural Communication to Elicit Assessment Data


Unit Three Assessment: Assessing Your Ability to Elicit Assessment Data



Eliciting Assessment Data From the Client, Family, and Interpreters


Introduction


The Art of Eliciting Information


Eliciting Basic Cultural Information


Eliciting Views of Illness Using the Explanatory Model


Eliciting the Client's Pattern of Seeking Help


Eliciting Information From the Client's Family and Support Group


Testing Your Knowledge


Unit Three Evaluation: Evaluating Your Ability to Elicit Assessment Data



Using Transcultural Communication Skills to Plan and Implement Care


Unit Four Assessment: Assessing Your Transcultural Communication Skills in Planning and Implementing Care



Using Transcultural Communication to Plan Care, Explain, and Instruct


Introduction


Transcultural Communication in Planning and Implementing Care


Using Transcultural Communication to Explain and Instruct


Testing Your Knowledge



Using Transcultural Communication to Assist People Responding to Pain, Grief, Dying, and Death



Introduction


Using Transcultural Communication to Assist Clients in Pain


Using Transcultural Communication to Assist Clients Who Are Dying


Using Transcultural Communication to Assist People Who Are Grieving


Testing Your Knowledge


Unit Four Evaluation: Evaluating Your Transcultural Communication Skills in Planning and Implementing Care



Transcultural Communication Skills Between Health Care Professionals


Unit Five Assessment: Assessing Your Transcultural Communication Skills With Other Health Care Professionals



Fostering Transcultural Communication With Other Health Care Professionals


Introduction


Barriers to Transcultural Communication Between Health Care Professionals


Bridges to Transcultural Communication Between Health Care Professionals


Testing Your Knowledge


Unit Five Evaluation: Evaluating Your Transcultural Communication Skills With Other Health Care Professionals



Organizations and Agencies


Professional Organizations


Government Agencies


Ethnic and Minority Organizations and Agencies


International Agencies


Refugee Centers and Programs


Telephone Information Lines



Annotated List of Suggested Books and Films With a Transcultural Theme


Fiction


Nonfiction


Films



Answer Key to Testing Your Knowledge Questions


Bibliography


Index