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Preface | |
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The Management World in the Twenty-First Century | |
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Overview of the Book | |
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The Meaning of Globalization for Managers | |
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Understanding Attitudes to Globalization | |
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The Future of Globalization | |
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Cross-National Convergence and Divergence | |
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The World Beyond 2010 | |
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References | |
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The Cultural Environment | |
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Introduction | |
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Defining Culture | |
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Cultural Values | |
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Values | |
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Needs | |
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Attitudes | |
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Norms | |
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Cultural Value Models | |
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Kluckhohn and Strodtbeck's Value Orientation Model | |
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The Kluckhohn and Strodtbeck Model in International Management | |
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Hofstede's Value Survey Model | |
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Limitations of the Value Survey Model | |
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Using the Value Survey Model in International Management | |
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Country Clusters | |
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Smith and Peterson (1988) Event Management Approach | |
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Alternative Cultural Models | |
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Ethnocentrism and Parochialism | |
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Variation Within Cultures | |
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Beyond National Culture | |
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Understanding Subcultures | |
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Understanding Overlapping Cultures | |
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The Importance of Cultural Values for International Managers | |
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Summary and Conclusions | |
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References | |
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The Political and Regulatory Environment | |
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Introduction | |
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Political Systems | |
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Government, Business, and Society | |
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Government View of Business | |
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View of Foreign Business | |
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View of the Home Country | |
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Types of Political Risk | |
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Forced Divestment | |
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Unwelcome Regulations | |
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Interference in Operations | |
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Assessment and Management of Political Risk | |
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Sources of Information | |
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Factors Affecting Political Risk | |
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Defensive Political Risk Management | |
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Integrative Political Risk Management | |
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Managerial Choices | |
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Summary and Conclusions | |
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References | |
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The Role of History and Geography in International Management | |
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Introduction | |
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History and Culture | |
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Geography and Culture | |
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History and Behavior | |
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Geography and Behavior | |
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Understanding History and Geography | |
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History, Values, and Behavior | |
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Geography, Values, and Behavior | |
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Influences on Language, Religion, and Economics | |
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Ways of Seeing the World | |
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Managing Internationally: The Role of History and Geography | |
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International Trade and Investment | |
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Regional Economic Linkages | |
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International Strategy | |
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Current Events | |
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Summary and Conclusions | |
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Notes | |
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References | |
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Language and Religion in International Management | |
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Introduction | |
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Language | |
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Linguistic Diversity | |
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The Impact of Homogeneity | |
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The Impact of Heterogeneity | |
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National Languages | |
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Linguistic Hierarchies | |
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Linguistic Change | |
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Managing Language Differences | |
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Learning New Languages | |
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Translation and Interpretation | |
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Religion | |
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The Expression of Religion | |
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Major Religions of the World | |
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Buddhism | |
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Christianity | |
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Hinduism | |
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Islam | |
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Other Religious Beliefs | |
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Summary and Conclusions | |
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Note | |
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References | |
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Economic Development and the Management of Organizational Behavior and Human Resources | |
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Introduction | |
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Understanding Development Issues | |
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Definitions of Development | |
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Developed Countries | |
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Developing Countries | |
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Characteristics of Developing Countries | |
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The Impact of Level of Development | |
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Demography and Development | |
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Culture and Development | |
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Politics and Development | |
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Summary and Conclusions | |
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References | |
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Motivation in a Cross-National Context | |
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Introduction | |
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North American Theories of Motivation | |
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The Role of Needs in Motivation | |
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The Role of Equity in Motivation | |
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The Role of Rewards in Motivation | |
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The Role of Goals and Expectations in Motivation | |
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The Role of Delegation and Participation in Motivation | |
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Is Motivation Universal or Culture Bound? | |
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Summary and Conclusions | |
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Note | |
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References | |
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Leadership in a Cross-National Context | |
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Introduction | |
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Theories of Leadership | |
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Supports/Substitutes for Leadership | |
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Charismatic and Transformational Leadership and the GLOBE Project | |
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Path/Goal Clarification | |
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Variation in Leadership Concepts | |
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Some Cultural Interactions | |
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Summary and Conclusions | |
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References | |
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Cross-National Dimensions of Communication and Negotiation | |
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Introduction | |
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The Communication Flow | |
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Communication Is a Process | |
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Communication Includes Purposive and Expressive Messages | |
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Communication Is Made Up of Multi-Unit Signals | |
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Communication Depends on the Context for Its Meaning | |
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Communication Depends on the Competence of the Communicators | |
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Barriers to Cross-National Communication Competence | |
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Ignorance of Rules of Communication | |
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Perceptual Biases | |
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Faulty Attributions | |
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Stereotypes | |
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Negotiations in International Contexts | |
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The Negotiation Process | |
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Negotiating Norms in Selected Countries | |
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Summary and Conclusions | |
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References | |
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Human Resource Choices in a Cross-National Context | |
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Introduction | |
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Groups of Employees in International Firms | |
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Employee Groups: Benefits and Drawbacks | |
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Parent Country Nationals (PCNs) | |
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Host Country Nationals (HCNs) | |
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Third Country Nationals (TCNs) | |
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Staffing and the International Product Life Cycle | |
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Foreign Guest Workers | |
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Organizational Structure and International HRM Choices | |
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Selection and Training of International Managers | |
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The Training Process | |
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Compensation and Benefits | |
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Promotion, Career Development, Retirement | |
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Summary and Conclusions | |
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References | |
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Managing the Expatriate Experience | |
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Introduction | |
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Special Issues Associated with Expatriates | |
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Expatriate Adjustment | |
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The Cycle of Culture Shock and Cross-Cultural Adjustment | |
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Determinants of Expatriate Adjustment | |
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Cross-Cultural Training | |
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Approaches to Cross-Cultural Training | |
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Appropriate Training | |
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Dual-Career Couples | |
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Summary and Conclusions | |
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References | |
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Special Issues in International Human Resource Management | |
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Introduction | |
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The Role of Women in Business Around the World | |
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Some Examples of Women's Role in Business | |
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The Meaning of Equality | |
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Women as Managers in Different Countries | |
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The Role of Women as Managers in Selected Locations | |
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Women as International Managers | |
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Other Personal Characteristics | |
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Ethics in International Management Decisions | |
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Universal Versus Culturally Contingent | |
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Climate Change: The New Ethical Issue | |
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Summary and Conclusions | |
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References | |
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Index | |
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About the Author | |