Knowledge Management in the Public Sector A Blueprint for Innovation in Government

ISBN-10: 0765617285
ISBN-13: 9780765617286
Edition: 2007
Authors: David E. McNabb
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Book details

List price: $47.95
Copyright year: 2007
Publisher: Routledge
Publication date: 11/15/2006
Binding: Paperback
Pages: 344
Size: 6.00" wide x 8.75" long x 0.75" tall
Weight: 1.034
Language: English

Dr. David E. McNabb, Professor Emeritus at Pacific Lutheran University, has taught at Oregon State University, the Stockholm School of Economics-Riga, the American University of Bulgaria, Evergreen State College, the University of Maryland-UC (Europe), and the University of Washington-Tacoma. He is an adjunct professor at Olympic College and a recent member of a consultant group on aspects of nonsampling errors in surveys for an agency of the federal government. He earned his PhD at Oregon State University, his MA at the University of Washington, his BA at California State University, Fullerton. Dr. McNabb has served as director of communications for a caucus of the Washington House of Representatives and as director of economic development for the city of Fullerton, California. He has authored eight books and nearly one hundred articles and conference papers.

List of Tables, Figures, and Boxes
Introduction
Foundations of Knowledge Management
Historical Foundations of KM
KM: A Self-Regulating Social System
Transforming Government with KM
The Technology and Processes Subsystem
Knowledge Processes and Policy Directives
Principles and Processes in Implementing KM
Building a Collaborative Learning Culture
KM and Organizational Learning
KM Systems in the Public Sector
KM and Innovation in Government
Knowledge Management in the Public Sector
The Public-Sector Chief Knowledge Officer
Stories of Public-Sector KM in Action
Knowledge Management at NASA
KM at the Army's Communications-Electronics Command
KM at the Virginia Department of Transportation
Conclusion: Knowledge Management's Role in the Drive to Transform Government
Glossary
Bibliography
About the Author
About the Invited Contributors
Index

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