| |
| |
Contributors | |
| |
| |
Foreword | |
| |
| |
Preface | |
| |
| |
Acknowledgments | |
| |
| |
| |
Professional Ethics | |
| |
| |
| |
Professional Values and the Code of Ethics | |
| |
| |
| |
Learning Objectives | |
| |
| |
Abstract | |
| |
| |
Ethical Dilemmas For The HIM Professional | |
| |
| |
The Health Information System: Then And Now | |
| |
| |
Role of the HIM Professional | |
| |
| |
Professional Code of Ethics | |
| |
| |
Professional Values | |
| |
| |
Building an Ethical Health Information System | |
| |
| |
The Intersection of HIM and Ethics | |
| |
| |
Key Terms | |
| |
| |
Chapter Summary | |
| |
| |
| |
1957 Code of Ethics for the Practice of Medical Record Science | |
| |
| |
| |
1977 American Medical Record Association Bylaws and Code of Ethics | |
| |
| |
| |
1988 American Medical Record Association Code of Ethics and Bylaws | |
| |
| |
| |
1998 American Health Information Management Association Code of Ethics and Bylaws | |
| |
| |
| |
2004 American Health Information Management Association Code of Ethics | |
| |
| |
| |
Ethical Decision-Making Guidelines and Tools | |
| |
| |
| |
Learning Objectives | |
| |
| |
Abstract | |
| |
| |
| |
Documentation and DRG Assignment | |
| |
| |
What Is an Ethical Issue? | |
| |
| |
Why Is it Important to Identify and Address Ethical Issues? | |
| |
| |
But You Can't Teach Ethics, Can You? | |
| |
| |
The Process of Ethical Decision-Making | |
| |
| |
Justification in Ethical Reasoning: How Do You Know What Is Best? | |
| |
| |
Moral Distress | |
| |
| |
| |
Retrospective Documentation to Increase Reimbursement | |
| |
| |
Ethics Resources | |
| |
| |
Conclusion | |
| |
| |
Key Terms | |
| |
| |
Chapter Summary | |
| |
| |
Ethical Decision-Making Matrices | |
| |
| |
| |
Blank Ethical Decision-Making Matrix | |
| |
| |
| |
Privacy and Confidentiality | |
| |
| |
| |
Learning Objectives | |
| |
| |
Abstract | |
| |
| |
| |
Family and Friends: Should I Tell? | |
| |
| |
Privacy and Confidentiality | |
| |
| |
Release of Information | |
| |
| |
The HIPAA Privacy Rule | |
| |
| |
Blanket Authorizations | |
| |
| |
Patient Concerns | |
| |
| |
Professional Concerns | |
| |
| |
Ethical Challenges | |
| |
| |
Conclusion | |
| |
| |
Key Terms | |
| |
| |
Chapter Summary | |
| |
| |
Ethical Decision-Making Matrix | |
| |
| |
| |
Uses of Health Information | |
| |
| |
| |
Compliance, Fraud, and Abuse | |
| |
| |
| |
Learning Objectives | |
| |
| |
Abstract | |
| |
| |
| |
Documentation Does Not Justify Billed Procedure | |
| |
| |
Traditional Regulations that Guide HIM Professionals | |
| |
| |
More Recent Regulations That Guide HIM Professionals | |
| |
| |
HIPAA Administrative Simplification Standards | |
| |
| |
Roles for HIM Professionals | |
| |
| |
Compliance Programs to Prevent Fraudulent Behaviors | |
| |
| |
Dilemmas in Practice | |
| |
| |
| |
Accepting Money for Information | |
| |
| |
| |
Retrospective Documentation to Avoid Suspension | |
| |
| |
| |
Coder Assigns Code Without Physician's Documentation | |
| |
| |
Conclusion | |
| |
| |
Key Terms | |
| |
| |
Chapter Summary | |
| |
| |
Ethical Decision-Making Matrices | |
| |
| |
| |
Clinical Code Selection and Use | |
| |
| |
| |
Learning Objectives | |
| |
| |
Abstract | |
| |
| |
| |
Coding an Inappropriate Level of Service | |
| |
| |
HIPAA and Billing Activities | |
| |
| |
Ethical Approaches to Coding Situations | |
| |
| |
Applying the AHIMA Standards of Ethical Coding | |
| |
| |
Ethical Dilemmas for the Coding Professional | |
| |
| |
| |
Discovering Misrepresentation in Physician Documentation | |
| |
| |
| |
Miscoding to Avoid Conflicts | |
| |
| |
| |
Discovering of Miscoding by Other Staff Members | |
| |
| |
| |
Lacking the Tools to do One's Job | |
| |
| |
| |
Being Required by the Employer to Engage in Negligent Coding Practices | |
| |
| |
| |
Supporting Application Software that Facilitates Questionable Results | |
| |
| |
Professional Practice Solutions | |
| |
| |
The Future of Coding | |
| |
| |
Key Terms | |
| |
| |
Chapter Summary | |
| |
| |
Ethical Decision-Making Matrices | |
| |
| |
Questionable Results | |
| |
| |
| |
Quality Review | |
| |
| |
| |
Learning Objectives | |
| |
| |
Abstract | |
| |
| |
Quality Management | |
| |
| |
| |
Inaccurate Performance Data | |
| |
| |
QM Ethical Issues Facing HIM Professionals | |
| |
| |
| |
Home Health Care and Central-Line Infections | |
| |
| |
Ethical Standards Affecting QM Activities | |
| |
| |
| |
Failure to Check Physician's Licensure Status | |
| |
| |
| |
Hiding Incomplete Medical Records | |
| |
| |
Making Ethical Decisions | |
| |
| |
| |
Audit Results Indicate Inappropriate Health Care | |
| |
| |
QM Situations that Raise Ethical Questions | |
| |
| |
Enabling Ethical Conduct | |
| |
| |
Conclusion | |
| |
| |
Key Terms | |
| |
| |
Chapter Summary | |
| |
| |
Scenarios-Survey Results and Ethical Decision-Making Matrices | |
| |
| |
| |
Research and Decision Support | |
| |
| |
| |
Learning Objectives | |
| |
| |
Abstract | |
| |
| |
| |
Designing a Survey to Bias the Results | |
| |
| |
Roles of the RS and DSS | |
| |
| |
Ethical Responsibilities of the RS and DSS | |
| |
| |
Conclusion | |
| |
| |
Key Terms | |
| |
| |
Chapter Summary | |
| |
| |
Ethical Decision-Making Matrix | |
| |
| |
| |
Public Health | |
| |
| |
| |
Learning Objectives | |
| |
| |
Abstract | |
| |
| |
| |
Reporting HIV Status | |
| |
| |
Public Health: An Overview | |
| |
| |
Ethical Challenges in Public Health | |
| |
| |
| |
When Duty to One's Employer Conflicts with a Duty Owed to the Public | |
| |
| |
The HIM Professional's Role and Responsibility as an Advocate | |
| |
| |
Emerging Issues: Bioterrorism and Global Infections | |
| |
| |
| |
The Terrorism Preparedness Act | |
| |
| |
Conclusion | |
| |
| |
Key Terms | |
| |
| |
Chapter Summary | |
| |
| |
Ethical Decision-Making Matrices | |
| |
| |
| |
Managed Care: Lessons of Integration | |
| |
| |
| |
Learning Objectives | |
| |
| |
Abstract | |
| |
| |
| |
Complexity of Choosing a Managed Care Plan | |
| |
| |
What Is Managed Care? | |
| |
| |
Growth of Managed Care | |
| |
| |
Managed Care Strategies | |
| |
| |
The Role of Information and HIM Professionals in a Managed Care Environment | |
| |
| |
Ethical Dilemmas for HIM Professionals | |
| |
| |
| |
Provision of Information by Physician Practices | |
| |
| |
| |
HIM Professionals in Provider Organizations | |
| |
| |
Policies for Which the HIM Professional Can Advocate | |
| |
| |
Conclusion | |
| |
| |
Key Terms | |
| |
| |
Chapter Summary | |
| |
| |
Ethical Decision-Making Matrices | |
| |
| |
| |
Clinical Care: End of Life | |
| |
| |
| |
Learning Objectives | |
| |
| |
Abstract | |
| |
| |
| |
Bad News | |
| |
| |
Aging, Frailty, and Information Ethics | |
| |
| |
Evolution of Autonomy | |
| |
| |
Cultural Influences on Autonomy | |
| |
| |
Physician Bias and Equity: A Systems Issue | |
| |
| |
| |
Treatment Choices | |
| |
| |
Information Across a Healthcare Continuum | |
| |
| |
Treatment Goals and Beneficence | |
| |
| |
| |
Advance Care Planning | |
| |
| |
Advance Care Planning: An Opportunity | |
| |
| |
The Meaning of Terminal | |
| |
| |
Advance Care Planning and Law | |
| |
| |
| |
Palliative Care | |
| |
| |
Managing Pain | |
| |
| |
Ethics Committees | |
| |
| |
Palliative Care | |
| |
| |
Emerging Issues | |
| |
| |
Key Terms | |
| |
| |
Chapter Summary | |
| |
| |
Ethical Decision-Making Matrices | |
| |
| |
| |
Computerized Health Information | |
| |
| |
| |
Electronic Health Records | |
| |
| |
| |
Learning Objectives | |
| |
| |
Abstract | |
| |
| |
| |
Patient Record Integrity and System Security | |
| |
| |
EHR Systems: Functions and Expected Features | |
| |
| |
EHR Systems in the Twenty-First Century | |
| |
| |
EHR Technology and Ethical Issues | |
| |
| |
| |
Differences when Linking EHR Systems | |
| |
| |
Conclusion | |
| |
| |
Key Terms | |
| |
| |
Chapter Summary | |
| |
| |
Ethical Decision-Making Matrices | |
| |
| |
| |
Information Security | |
| |
| |
| |
Learning Objectives | |
| |
| |
Abstract | |
| |
| |
| |
A Curious Human Resource Employee | |
| |
| |
The Healthcare Information Revolution | |
| |
| |
The Role of the ISO | |
| |
| |
Concepts in Information Security | |
| |
| |
Privacy-Related Security | |
| |
| |
Establishing a Security Baseline | |
| |
| |
| |
Failure to Log Off of the System | |
| |
| |
| |
Storing Data on a Laptop Computer | |
| |
| |
Key Terms | |
| |
| |
Chapter Summary | |
| |
| |
Ethical Decision-Making Matrices | |
| |
| |
| |
Software Development and Implementation | |
| |
| |
| |
Learning Objectives | |
| |
| |
Abstract | |
| |
| |
| |
Planning the EHR: Competing Interests | |
| |
| |
Consultant's Approach | |
| |
| |
Information Gathering | |
| |
| |
Conclusion | |
| |
| |
Key Terms | |
| |
| |
Chapter Summary | |
| |
| |
Ethical Decision-Making Matrix | |
| |
| |
| |
Data Resource Management | |
| |
| |
| |
Learning Objectives | |
| |
| |
Abstract | |
| |
| |
Data Resource Management in Health Care | |
| |
| |
Impact of HIPAA Regulations on Data Resource Management | |
| |
| |
Data Resource Management Tools | |
| |
| |
| |
The Physicians Resist a New Password Policy | |
| |
| |
Ethical Dilemmas for Data Resource Managers | |
| |
| |
| |
Threat to Integrity of the CDR | |
| |
| |
| |
Research Access to Admission/Discharge/Registration Data | |
| |
| |
Conclusion | |
| |
| |
Key Terms | |
| |
| |
Chapter Summary | |
| |
| |
Ethical Decision-Making Matrices | |
| |
| |
| |
Integrated Delivery Systems | |
| |
| |
| |
Learning Objectives | |
| |
| |
Abstract | |
| |
| |
| |
Scheduling Clerk Has Access to All Clinical Information | |
| |
| |
Privacy and Security Issues | |
| |
| |
Data Quality Issues | |
| |
| |
| |
Inconsistencies in the MPI | |
| |
| |
Required Skills for HIM Professionals | |
| |
| |
Conclusion | |
| |
| |
Key Terms | |
| |
| |
Chapter Summary | |
| |
| |
Ethical Decision-Making Matrices | |
| |
| |
| |
E-Health for Consumers, Patients, and Caregivers | |
| |
| |
| |
Learning Objectives | |
| |
| |
Abstract | |
| |
| |
| |
Equity and Privacy | |
| |
| |
E-Health and the Changing Healthcare System | |
| |
| |
E-Health and National Policy | |
| |
| |
E-Health and the HIM Professional | |
| |
| |
Some E-Health Ethical Issues | |
| |
| |
| |
Ensuring Online Quality and Privacy Protections | |
| |
| |
Emerging Issues | |
| |
| |
Conclusion | |
| |
| |
Key Terms | |
| |
| |
Chapter Summary | |
| |
| |
| |
Examples of Guidelines, Policies, and Codes of Conduct for Health Websites | |
| |
| |
Ethical Decision-Making Matrices | |
| |
| |
| |
E-HIM: Information Technology and Information Exchange | |
| |
| |
| |
Learning Objectives | |
| |
| |
Abstract | |
| |
| |
Introduction | |
| |
| |
| |
The HIM Professionals' Role in eHIM | |
| |
| |
Conclusion | |
| |
| |
Key Terms | |
| |
| |
Chapter Summary | |
| |
| |
| |
Management of Sensitive Health Information | |
| |
| |
| |
Genetic Information | |
| |
| |
| |
Learning Objectives | |
| |
| |
Abstract | |
| |
| |
| |
Genetic Privacy | |
| |
| |
The Issue of Genetic Information | |
| |
| |
The Relationship Between Genetic Information and Generic Medical Information | |
| |
| |
What Do We Mean by Privacy of Medical Information? | |
| |
| |
Research Records | |
| |
| |
The Misuse of Genetic Information and Discrimination | |
| |
| |
Federal Legislative Protections | |
| |
| |
State Legislative Protections | |
| |
| |
Legislation on Research Record Privacy | |
| |
| |
Ethical Issues for the HIM Professional | |
| |
| |
Conclusion | |
| |
| |
Key Terms | |
| |
| |
Chapter Summary | |
| |
| |
Ethical Decision-Making Matrix | |
| |
| |
| |
Adoption Information | |
| |
| |
| |
Learning Objectives | |
| |
| |
Abstract | |
| |
| |
| |
Seeking Information Many Years Later | |
| |
| |
Adoption: Historical and Emerging Ethical Issues | |
| |
| |
Who's Who in Adoption: Some Explanations of Terminology | |
| |
| |
Ethical Issues for HIM Professionals | |
| |
| |
| |
An Adoptee Seeks Information on Her Biological Family | |
| |
| |
| |
A Birth Mother Seeks Information on Her Biological Son | |
| |
| |
Future Issues | |
| |
| |
Key Terms | |
| |
| |
Chapter Summary | |
| |
| |
Ethical Decision-Making Matrices | |
| |
| |
| |
Drug, Alcohol, Sexual, and Behavioral Information | |
| |
| |
| |
Learning Objectives | |
| |
| |
Abstract | |
| |
| |
| |
The Arrest Warrant: Is This Person in Your Facility? | |
| |
| |
Substance Abuse Treatment, Health Information, and the Law | |
| |
| |
Ethical Challenges in Behavioral Health and Substance Abuse Treatment | |
| |
| |
| |
Safety of a Citizen versus Privacy of a Patient | |
| |
| |
| |
Patient Confesses to a Psychiatrist | |
| |
| |
| |
Patient Confesses to the Nurse's Aide | |
| |
| |
| |
Verifying Admission Can Violate Privacy | |
| |
| |
| |
A Prisoner Who May Have AIDS | |
| |
| |
| |
Workers' Compensation Case | |
| |
| |
| |
Children's Protective Services | |
| |
| |
Conclusion | |
| |
| |
Key Terms | |
| |
| |
Chapter Summary | |
| |
| |
Ethical Decision-Making Matrices | |
| |
| |
| |
Roles | |
| |
| |
| |
Management | |
| |
| |
| |
Learning Objectives | |
| |
| |
Abstract | |
| |
| |
| |
Lateness and Absenteeism | |
| |
| |
Moral Development and Awareness | |
| |
| |
| |
National Convention Misadventures | |
| |
| |
Orientation of New Employees | |
| |
| |
| |
Avoiding the Employee Who Will Be Fired | |
| |
| |
The Code of Ethics is Not Enough | |
| |
| |
When Leadership Fails | |
| |
| |
| |
Failure to Document Poor Work Performance for a Friendly Employee | |
| |
| |
Moral Muteness | |
| |
| |
Conclusion | |
| |
| |
Key Terms | |
| |
| |
Chapter Summary | |
| |
| |
Ethical Decision-Making Matrices | |
| |
| |
| |
Entrepreneurship | |
| |
| |
| |
Learning Objectives | |
| |
| |
Abstract | |
| |
| |
| |
Competing Constituencies | |
| |
| |
Entrepreneurship in Health Information Management | |
| |
| |
Entrepreneur versus Intraprenuer | |
| |
| |
Business Ethics: Concepts and Principles | |
| |
| |
The Intersection of Ethics and HIM Entrepreneurship | |
| |
| |
| |
Negotiating Contracts | |
| |
| |
| |
Unrealistic Client Expectations | |
| |
| |
| |
Discovering Sensitive Information about a Client, Competitor, or Colleague | |
| |
| |
Conclusion | |
| |
| |
Key Terms | |
| |
| |
Chapter Summary | |
| |
| |
Ethical Decision-Making Matrices | |
| |
| |
| |
Vendor Management | |
| |
| |
| |
Learning Objectives | |
| |
| |
Abstract | |
| |
| |
| |
Vendor Request | |
| |
| |
Vendor Relations | |
| |
| |
| |
Vendors as Friends | |
| |
| |
| |
Gifts | |
| |
| |
| |
Preferred Vendors | |
| |
| |
Request for Proposals | |
| |
| |
| |
Negotiating | |
| |
| |
Negotiation | |
| |
| |
Enhancement of Vendor Relationships | |
| |
| |
Ethical Behavior | |
| |
| |
Conclusion | |
| |
| |
Key Terms | |
| |
| |
Chapter Summary | |
| |
| |
| |
Sample Gifts Policy | |
| |
| |
Ethical Decision-Making Matrices | |
| |
| |
| |
Advocacy | |
| |
| |
| |
Learning Objectives | |
| |
| |
Abstract | |
| |
| |
| |
Violating Privacy of a Prominent Citizen | |
| |
| |
Advocacy: The Choice of Ethics in Action | |
| |
| |
Advocating for Patients | |
| |
| |
| |
Compassion in Action for an Alcoholic Peer | |
| |
| |
Advocating for Peers | |
| |
| |
| |
Cockroaches in the HIM Department | |
| |
| |
Advocating for Staff | |
| |
| |
| |
Unfair Treatment of Part-time Workers | |
| |
| |
| |
Small Print on a Consent Form | |
| |
| |
Advocating for the Healthcare Organization | |
| |
| |
| |
The Data Warehouse Wants to Sell Patient Information | |
| |
| |
Advocating for the Larger Community and Society | |
| |
| |
Advocating for One's Self | |
| |
| |
Conclusion | |
| |
| |
Key Terms | |
| |
| |
Chapter Summary | |
| |
| |
| |
Example of Organizational Engagement in Societal Advocacy | |
| |
| |
| |
Precepts of Effective HIM Advocacy | |
| |
| |
Ethical Decision-Making Matrices | |
| |
| |
Glossary | |
| |
| |
Index | |