Foundations of Intercultural Communication

ISBN-10: 0761832297
ISBN-13: 9780761832294
Edition: 2nd 2005 (Revised)
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Description: Foundations of Intercultural Communication is the broadest, most inclusive overview of the field of intercultural communication now available. It treats the history of the field, covers important topics like ethics and multiculturalism, and  More...

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Book details

List price: $51.99
Edition: 2nd
Copyright year: 2005
Publisher: University Press of America, Incorporated
Publication date: 8/4/2005
Binding: Paperback
Pages: 352
Size: 6.00" wide x 8.75" long x 1.00" tall
Weight: 1.144

Foundations of Intercultural Communication is the broadest, most inclusive overview of the field of intercultural communication now available. It treats the history of the field, covers important topics like ethics and multiculturalism, and describes the way in which new advances in theory are starting to diverge from earlier emphasis.

Guo-Ming Chen (Ph.D., Kent State University; M.A., University of New Mexico; B.A., Chinese Culture University) was the recipient of the 1987 Outstanding Dissertation Award presented by the SCA International and Intercultural Communication Division. His primary research interests are in intercultural/organizational communication, including the areas of global communication, communication competence, conflict management, and cultural values and language. In addition to serving as an editorial board member of different professional journals, Dr. Chen has published numerous articles and edited and co-authored several books and special issues, including Foundations of Intercultural Communication, Communication and Global Society, Chinese Conflict Management and Resolution, and three special issues of Intercultural Communication Studies on Chinese and East Asian conflict management and communication.

Preface
Foundation
Introduction to Intercultural Communication
Why Study Intercultural Communication?
Technological Development
Globalization of the Economy
Widespread Population Migrations
Development of the Multiculturalism
A Short History of Intercultural Communication
The Chronological Development of Intercultural Communication Study
The Content of Intercultural Communication Study
Outline of the Textbook
Recap
Rethink
Questions for Discussion
Communication and Culture
The Communication Process
Communication Defined
Characteristics of Communication
A Model of Communication
The Nature of Culture
Culture Defined
Functions of Culture
Characteristics of Culture
Intercultural Communication
Forms of Intercultural Communication
Recap
Rethink
Questions for Discussion
Cultural Perception and Values
The Nature of Perception
Perception Defined
Stages of Perception Process
Cultural Influence on Perception
Stereotypes
Dimensions of Stereotypes
Prejudice
Forms of Prejudice
Origins and Impact of Stereotypes and Prejudice
The Nature of Values
Values and Communication
Cultural Value Orientations
Models for the Study of Cultural Value Orientations
Kluckhohn and Strodbeck's Model
Condon and Yousef's Model
Hall's Culture Context Model
Hofstede's Cultural Dimensions
Recap
Rethink
Questions for Discussion
Context
Language and Culture
Linguistics
The Structure of Human Language
Morphology
Phonology
Syntax
Semantics
Pragmatics
Characteristics of Language
Variations of Human Language
Dialects
Pidgins
Creole
Lingua Franca
Jargon
Argot
Taboo
Language and Culture
Language Determines Our Culture
Language Reflects Our Attitude
Cultural Value Orientations and Language Expressions
Relational Orientations
Positional Role Behavior
Ancestor Worship
Recap
Rethink
Questions for Discussion
Nonverbal Communication and Culture
The Nature of Nonverbal Communication
Nonverbal and Verbal Communication
Functions of Nonverbal Communication
Repetition
Replacement
Emphasis
Contradiction
Regulation
Characteristics of Nonverbal Communication
Nonverbal Communication Is Less Systematized
Nonverbal Communication Is Culture-Bound
Nonverbal Communication Is Ambiguous
The Structure of Nonverbal Communication
Kinesics
Proxemics
Paralanguage
Chronemics
Nonverbal Communication and Culture
Intercultural Skills in Nonverbal Communication
Recap
Rethink
Questions for Discussion
Interaction
Intercultural Relationship Development
The Nature of Human Relationships
Human Relationship Defined
Characteristics of Human Relationships
Stages of Relationship Development
Devito's Model
Knapp and Vangelisti's Model
Chen's Model
Theories of Relationship Development
Social Exchange Theory
Social Penetration Theory
Uncertainty Reduction Theory
Communication Accommodation Theory
Relationship Development and Culture
Particularism/Universalism
Long-Term/Short-Term Relationships
Ingroup/Outgroup Relationships
Formal/Informal Relationships
Personal/Public Relationships
Third-Culture Building
Intrapersonal Intracultural Communication
Interpersonal Intercultural Communication
Rhetorical Intercultural Communication
Metacultural Communication
Intracultural Communication
Recap
Rethink
Questions for Discussion
Intercultural Conflict Management
The Nature of Conflict
Types of Conflict
Cultural Influence on Conflict Management
Thinking Patterns
Language Barriers
Cultural Context
Determinant Factors of Conflicts
Face
Interrelation
Favor
Seniority
Status
Power
Credibility
Interest
Severity of the Conflict
Gender
Effective Management of Intercultural Conflicts
Recap
Rethink
Questions for Discussion
Intercultural Adaptation
Culture Shock and Intercultural Adaptation
Aspects of Culture Shock
Forms of Culture Shock
Symptoms of Culture Shock
Effects of Culture Shock
Perspectives on the Study of Intercultural Adaptation
Dimensions of Intercultural Adaptation
Stages of Intercultural Adaptation
U-Curve Pattern
W-Curve Pattern and Reentry Shock
Models for the Study of Intercultural Adaptation
A Dialectical Model
A Transformative Learning Model
Recap
Rethink
Questions for Discussion
Listening between Co-Cultures
Levels of Listening
Intrapersonal Listening
Interpersonal Intracultural Listening
History
Components of Intercultural Listening
Reciprocal Attending
Verbal and Nonverbal Messages
Differing History, Linguisticality, and Socialization
Mutual Understanding
Intercultural Listening as Qualitative Research
Stepping Outside to Listen
Narrative Listening
Sense-Making
The Media and Co-Cultural Narratives
How to Listen across Cultures
Reducing the Need to Consider New Ideas
Accepting the Added Demands of Seeing and Hearing Novel Messages
Waiting as Long as Possible before Merging the Story of Another into Our Own Narrative
Using Reciprocal Questioning to Build a Common Narrative with the Other Cultural Interactant
Recap
Rethink
Questions for Discussion
Application
Cultural Diversity and Multiculturalism
The Challenge of Cultural Diversity
Cultural Diversity in Organizations
The Report by the U.S. Department of Labor
Gender Impact
Ethnic Impact
Business Impact
Managing a Culturally Diverse Workforce
Planning
Organization
Leadership
Techniques for Diversity Management in Organizations
Multicultural Education
Exposure to Multicultural Perspectives
Maintaining Cultural Identity
Developing Intercultural Communication Skills
Diversification of Curriculum
Stages of the Process of Multiculturalism
The Need for Intercultural Sensitivity
What is Intercultural Sensitivity?
Intercultural Sensitivity and Training Programs
Components of Intercultural Sensitivity
Recap
Rethink
Questions for Discussion
Intercultural Communication Competence
The Nature of Communication Competence
Definition of Competence
Definition of Intercultural Communication Competence
Culture and Communication Competence
Approaches to the Study of Intercultural Communication Competence
Overseasmanship Approach
Subjective Culture Approach
Multicultural Person Approach
Social Behaviorism Approach
Typology Approach
Intercultural Communicators Approach
Dimensions and Components of Intercultural Communication Competence
Personality Attributes
Communication Skills
Psychological Adjustment
Cultural Awareness
Recap
Rethink
Questions for Discussion
Intercultural Training
Why Intercultural Training?
Effects of Intercultural Training
Goals of Intercultural Training
Models of Intercultural Training
The Classroom Model
The Simulation Model
The Self-Awareness Model
The Cultural-Awareness Model
The Behavioral Model
The Interaction Model
Intercultural Training Techniques
Role Playing
Case Studies
Critical Incidents
Cultural Assimilators
Simulations
Evaluation of Intercultural Training
Recap
Rethink
Questions for Discussion
Ethical Issues and the Future
Ethics and the Future of Intercultural Communication
The Nature of Intercultural Communication Ethics
Ethics Defined
Why Study Communication Ethics?
Theories of Ethical Study
Principles of Ethical Intercultural Communication
Mutuality
Nonjudgmentalism
Honesty
Respect
Ethical Rules for Intercultural Communication
Promote Voluntary Participation in the Interaction
Seek Individual Focus Prior to Cultural Focus
Maintain the Right to Freedom from Harm
Accept the Right to Privacy of Thought and Action
Avoid Imposing Personal Biases
The Future of Intercultural Communication
Increasing or Decreasing the Intercultural Contact
International Perspective
Domestic Perspective
Unity versus Division
Ethnocentrism
Gender Impact
The Study of Intercultural Communication
Education
Business
Research
Recap
Questions for Discussion
References
Index

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