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| Trends in the supply chain | |
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| Definitions | |
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| Development of logistics | |
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| Logistics strategy | |
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| Improved communications and e-business | |
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| Globalization | |
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| Satisfying more demanding customers | |
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| Responding to changes in the business environment | |
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| Conclusions | |
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| References | |
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| New directions in logistics | |
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| The emergence of the value-conscious customer | |
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| Logistics and supply chain management | |
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| Procurement | |
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| Manufacturing | |
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| Distribution | |
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| The new competitive framework: the four Rs | |
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| The organizational challenge | |
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| Summary | |
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| References | |
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| Formulating logistics strategy | |
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| Why formulate logistics strategies? | |
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| A conceptual approach to formulating logistics strategy | |
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| Illustrated typology of possible logistics strategies | |
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| Strategic action itineraries in logistics | |
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| Summary | |
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| References | |
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| Agile supply chain operating environments – avoiding implementation pitfalls | |
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| Summary | |
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| Introduction | |
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| Operating circumstances requiring agility | |
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| The categorization for operating environments | |
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| Mitigating the minefield of pitfalls | |
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| Conclusion and reflections | |
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| References | |
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| Time compression in the supply chain | |
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| Time compression | |
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| Time compression and competition | |
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| What is time compression? | |
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| The time compression approach – competitive advantage | |
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| The time compression approach – cost advantage | |
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| The time compression approach – quality advantage | |
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| The time compression approach – technology advantage | |
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| The time compression approach – customer focus | |
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| Benefits of time compression | |
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| Examples of the application of time compression | |
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| Time compression of a global supply chain | |
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| Conclusion | |
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| References | |
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| Strategic supply chain management: the power of incentives | |
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| Incentivization and the process of exchange | |
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| Incentivization and the outsourcing dilemma | |
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| Incentivization and supplier management | |
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| Conclusion | |
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| References | |
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| The development of supply chain relationships: a multi-lens approach | |
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| Introduction | |
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| A review of the existing literature | |
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| Methodology | |
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| Instrumental case: the Perfect Pineapple Supply Chain Programme | |
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| Explanation and discussion | |
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| Conclusion | |
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| References | |
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| Demand flow leadership and the evolution of management concepts | |
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| Visions and tools | |
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| The evolution of management concepts | |
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| The evolution of a new business model | |
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| A conceptual model for the implementation of the DCM concept | |
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| Case in demand flow leadership – the Electrolux Way | |
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| Conclusion | |
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| References | |
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| Using services marketing strategies for logistics customer service | |
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| Introduction | |
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| Logistics customer service today | |
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| Elements of logistics customer service | |
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| Strategies for logistics customer service | |
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| Summary | |
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| References | |
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| Supply chain management: the challenge of systems | |
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| The setting | |
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| Networks | |
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| Complex adaptive systems | |
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| Conclusion | |
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| References | |
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| Information systems and information technologies for supply chain management | |
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| Introduction | |
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| Functionality of IS/IT in SCM | |
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| Strategic issues of IS/IT in SCM | |