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Miss Manners' Basic Training The Right Thing to Say

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ISBN-10: 0609600516

ISBN-13: 9780609600511

Edition: 1998

Authors: Judith Martin

List price: $17.95
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Description:

Miss Manners hereby declares that "You look terrific -- did you have a facelift?" is not an acceptable compliment. For this and the other myriad rudeness that nowadays pass for consolation, congratulation and other forms of verbal communication, Miss Manners provides politely pointed comebacks, as well as the gracious and proper thing to say in any situation. Miss Manners feels compelled to do so because saying the wrong thing -- whether in the name of originality, self-expression, honesty or instant empathy -- has become all too common: To a Bereaved Person: "You must realize it's all for the best." To a Newly Engaged Person: "Are you sure you know what you're doing?" To a Pregnant…    
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Book details

List price: $17.95
Copyright year: 1998
Publisher: Crown Publishing Group
Publication date: 4/20/1998
Binding: Hardcover
Pages: 192
Size: 5.50" wide x 8.25" long x 0.75" tall
Weight: 0.682

Judith N. Martin is currently Herberger Professor of Communication in the Hugh Downs School of Human Communication at Arizona State University. She received her Ph.D. in speech communication from the Pennsylvania State University. She also studied at the Universit� de Grenoble for a year, and was involved in study aboard administration for a number of years. She also has experience in cross cultural training and has co-authored three books with Prof. Tom Nakayama. Her current research interests focus on: the role of communication in cross cultural transitions, white identity and and communication, and pedagogical issues in teaching intercultural communication.

General Principles
Everyday Conventions
Saying "No" and Other Negative Niceties
Compliments
Conversation
Personal Remarks and Inquiries
Responding to Rudeness
The Use and Abuse of Humor
The Apology and Other Forms of Damage Control
Covering for Others
At a Loss for Words
Index