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Administrative Office Management, Short Course

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ISBN-10: 0538723084

ISBN-13: 9780538723084

Edition: 12th 2000

Authors: B. Lewis Keeling, Pattie Odgers

List price: $105.95
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Administrative Office Management continues to reflect current management thinking with regard to managing office and business information systems and supervising staff. It covers management principles and concepts including organizational trends, technology, and global business ethics. This edition includes more technology-based end-of-chapter activities and focuses on key topics. This Short Course text contains 15 chapters, as opposed to 20 chapters found in the Complete Course text.
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Book details

List price: $105.95
Edition: 12th
Copyright year: 2000
Publisher: Cengage South-Western
Publication date: 10/11/1999
Binding: Paperback
Pages: 352
Weight: 1.254
Language: English

Traditional Office Management Practices
The Impact of Emerging Elements of Management
Resource Areas Influenced by Administrative Office Managers
Forces That Influence Emerging Management Practices
Restructured Office Systems and Workplace Training Needs
Leadership, Motivation, and Problem Solving in Organizations
The Communication Process and Office Communication Networks
Groups, Teamwork, and Conflict Issues
Staffing Practices: Trends, Laws and Job Analysis
On-the-Job Employee Practices
Work Ethics and Business Etiquette Issues
Computer Systems and Related Equipment
Telecommunications and Office Network Systems
Internet Services, Distant Office Systems, and Other Computer Issues
Trends and Challenges in Administrative Office Management
Table of Contents provided by Publisher. All Rights Reserved.