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| List of tables | |
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| List of figures | |
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| List of abbreviations | |
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| Acknowledgments | |
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| Introduction | |
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| Book structure | |
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| Findings and recurrent themes | |
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| Parallel worlds' theme findings | |
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| Lawyers' reconceptualization theme findings | |
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| Gender theme findings | |
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| Methodology | |
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| Great misconceptions or disparate perceptions of plaintiffs' litigation aims? | |
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| Lawyers' comprehensions of plaintiffs' litigation aims - group differences | |
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| Physician lawyers: It's only about money | |
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| Hospital lawyers: It's mostly about money | |
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| Plaintiff lawyers: It's mostly about money, but also other issues | |
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| Plaintiffs: �It's not about the money! It's about principles� | |
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| Case studies: Parallel worlds of understanding the meaning of litigated cases | |
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| System conditioning, dispute transformation, and principles intermeshed with money | |
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| Gender differentiations | |
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| Female lawyers' extralegal sensitivity | |
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| Female plaintiffs' compensatory unease | |
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| Chapter conclusion | |
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| The voluntary versus mandatory mediation divide | |
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| Lawyers' world - mandatory versus voluntary mediation divide | |
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| Negative lawyer attitudes | |
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| Underlying meaning of lawyers' mandatory - voluntary mediation preferences | |
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| Parties' world - no mandatory versus voluntary divide | |
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| Just a stage in the litigation process | |
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| Same positive attitudes - same eagerness | |
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| Same overall understandings, expectations, intentions, and needs | |
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| Chapter conclusion | |
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| Consequences of power: Legal actors versus disputants on defendants' attendance at mediation | |
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| The attendance arbiters | |
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| Lawyers' experiences with defendants at mediation | |
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| Professionals' reasoning on defendants' attendance | |
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| Physician lawyers | |
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| Hospital lawyers | |
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| Plaintiff lawyers | |
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| Analysis of lawyers' views | |
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| Mediators | |
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| Facing opponents: Disputants ascribe common meaning to case resolution | |
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| Defending doctors' views on attending mediation | |
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| Plaintiffs on defendants' mediation attendance | |
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| Gender disparities | |
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| Professionals' gender disparities | |
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| Parties' gender disparities | |
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| Chapter conclusion | |
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| Actors' mediation objectives: How lawyers versus parties plan to resolve their cases short of trial | |
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| Legal actors' mediation objectives | |
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| Physician lawyers | |
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| Hospital lawyers | |
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| Plaintiff lawyers | |
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| Lawyers' gender divisions | |
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| Disputants' mediation aims | |
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| Plaintiffs' mediation aims | |
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| Plaintiffs' gender differences | |
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| Defendant physicians' mediation objectives | |
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| The confidentiality premise | |
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| Chapter conclusion | |
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| Perceptions during mediations | |
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| Mediation's contextual worlds: Confrontations and representations | |
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| Legal actors' confrontations | |
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| Conflicts between legal and lay actors | |
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| Representations | |
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| Surface findings | |
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| Favored and disfavored mediation elements - legal actors | |
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| Favored elements | |
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| Objectionables | |
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| Favored and disfavored mediation elements - disputants | |
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| Favored elements | |
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| Objectionables | |
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| Gender disparities | |
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| Legal actors | |
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| Plaintiffs | |
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| Chapter conclusion | |
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| Parallel views on mediators and styles | |
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| Contextual realities and surface findings | |
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| The legal evaluative world on style | |
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| The importance of background | |
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| The significance of style | |
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| The extralegal facilitative world on style | |
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| Gendered mediator experiences | |
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| Overpowered female facilitative mediators | |
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| Mediators and female plaintiffs | |
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| Chapter conclusion | |
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| Conclusion: The parallel understandings and perceptions in case processing and mediation | |
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| Parallel lay versus legal worlds of understanding and meaning in case processing and mediation | |
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| Litigation aims and mediation objectives | |
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| Mandatory versus voluntary mediations | |
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| Defendants' attendance and the meaning of mediation | |
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| Mediation perceptions and assessments | |
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| Mediators and their styles | |
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| The reconceptualization of legal actors | |
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| The literature | |
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| Parallel worlds' findings - macro-meanings | |
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| The formal versus informal justice debates | |
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| The role of the legal system | |
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| The role of lawyers | |
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| Gendered parallel worlds | |
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| Extralegal sensitivity of female lawyers | |
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| Disempowered female plaintiffs | |
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| Practical application of the findings | |
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| Recommendations for future research | |
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| Bibliography | |
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| Index | |