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| Preface | |
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| About the Authors | |
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| Setting the Stage: Counseling Process | |
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| Make personal contact | |
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| Develop a working alliance | |
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| Explain counseling to the client | |
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| Pace and lead the client | |
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| Speak briefly | |
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| When you don't know what to say, say nothing | |
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| You may confront as much as you've supported | |
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| If you want to change something, process it | |
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| Individualize your counseling | |
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| Notice resistance | |
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| When in doubt, focus on feelings | |
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| Plan for termination at the beginning of counseling | |
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| Arrange the physical setting appropriately | |
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| Dress appropriately | |
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| Attend to physical space | |
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| Conduct counseling in a quiet setting | |
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| Avoid interruptions and distractions | |
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| Be prompt | |
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| Invest in a box of tissues | |
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| Remember confidentiality | |
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| Strategies to Assist Clients in Self-Exploration | |
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| Avoid advice | |
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| Avoid premature problem solving | |
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| Avoid relying on questions | |
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| Listen closely to what clients say | |
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| Pay attention to nonverbals | |
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| Focus on the client | |
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| Be concrete | |
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| Utilize metaphors | |
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| Summarize | |
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| A Few Mistaken Assumptions | |
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| Agreement does not equal empathy | |
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| Do not assume that change is simple | |
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| Positive thinking does not equal rational thinking | |
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| Make psychological assessments, not moral judgments | |
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| Do not assume that you know clients' feelings, thoughts, and behaviors | |
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| Do not assume that you know how clients react to their feelings, thoughts, and behaviors | |
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| Important Topics | |
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| Develop crisis intervention skills | |
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| Take control of the situation | |
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| Determine the real client | |
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| Emphasize strengths | |
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| Mobilize social resources | |
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| Become culturally competent | |
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| Be open to group and family approaches | |
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| Learn about grief, loss, and trauma | |
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| Refer carefully | |
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| Watch for deterioration in clients | |
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| Establish an interest in counseling research | |
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| Document your work | |
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| Persevere with clients who no-show | |
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| Learn how to conceptualize clients | |
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| Learn about managed care | |
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| Develop technology skills | |
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| Counselor, Know Thyself | |
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| Become aware of and address your personal issues | |
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| How did you decide to become a counselor? | |
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| With what emotions are you uncomfortable? | |
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| What amount of progress is acceptable? | |
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| How will you deal with your clients' feelings toward you? | |
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| How will you handle your feelings for your clients? | |
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| Can you be flexible, accepting, and gentle? | |
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| Be open to supervision | |
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| Don't hide behind testing | |
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| On ethical questions, consult | |
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| A Brief Introduction to Intervention | |
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| Basic counseling texts | |
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| Person-centered counseling | |
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| Behavioral counseling | |
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| Cognitive, cognitive/behavioral counseling, and social learning theory | |
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| Gestalt counseling | |
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| Psychoanalytic and psychodynamic counseling | |
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| Existential counseling | |
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| Group counseling | |
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| Family/systems counseling | |
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| Multicultural counseling | |
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| Feminist therapy | |
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| Brief therapy and solution focused therapy | |
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| Integrative approaches | |
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| Narrative therapy | |
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| New and emerging approaches | |
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| Research on counseling and psychotherapy | |
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| Other important sources | |
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| References | |
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| Index | |