Skilled Helper A Problem-Management and Opportunity-Development Approach to Helping

ISBN-10: 0495601896

ISBN-13: 9780495601890

Edition: 9th 2010

Authors: Gerard Egan

List price: $177.95
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Book details

List price: $177.95
Edition: 9th
Copyright year: 2010
Publisher: Brooks/Cole
Publication date: 7/10/2009
Binding: Hardcover
Pages: 496
Size: 6.50" wide x 9.25" long x 0.75" tall
Weight: 1.980
Language: English

Gerard Egan, Ph.D., is Emeritus Professor of Psychology and Organizational Studies at Loyola University of Chicago. He has written over a dozen books and currently writes in the areas of communication, counseling, business and organization effectiveness, management development, leadership, the management of innovation and change, and organization politics and culture. He also conducts workshops in these areas both in the United States and abroad and is a consultant at a variety of companies and institutions worldwide.

Laying the Groundwork
Introduction to Helping
The Helping Relationship: Values in Action
Overview of the Helping Model
Stage I of the Helping Process and The Skills of Therapeutic Dialogue
Stage I: The Current Picture: Task 1--Partner with Clients to Help Them Tell Their Stories
The Communication Skills of Therapeutic Dialogue: The Skills of Tuning in & Actively Listening to Clients
Empathic Responding: Working at Mutual Understanding
The Art of Probing and Summarizing
Stage I: Task 2--Facilitate Client Self-Challenge: From New Perspectives to New Behavior
Stage I: Task 3--Partner with Clients in Their Search for Value
The Underappreciated Dimensions of Helping: Help Clients Craft and Create a Better Future
Introduction to Stages II and III: Decisions, Goals, Outcomes, and Impact
Stage II: The Preferred Picture--Help Clients Design a Better Future and Commit Themselves to It
Stage III: The Way Forward--Help Clients Develop Plans to Accomplish Goals
The Action Arrow: Making It All Happen
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