Professional Management of Housekeeping Operations

ISBN-10: 047176244X

ISBN-13: 9780471762447

Edition: 5th 2008 (Revised)

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Description:

Now in its fifth edition, Professional Management of Housekeeping Operations is the essential practical introduction to the field, a complete course ranging from key principles of management to budgeting, from staff scheduling to cleaning. With expanded attention to leadership and training, budgeting and cost control, and the increasingly vital responsibility for environmentally safe cleaning, the latest edition of this industry standard also includes new case studies that help readers grasp concepts in a real-world setting. Instructor's Manual, Test Bank in both Word and Respondus formats, Photographs from the text, and PowerPoint Slides are available for download at www.wiley.com/college
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Book details

List price: $140.95
Edition: 5th
Copyright year: 2008
Publisher: John Wiley & Sons, Incorporated
Publication date: 10/26/2007
Binding: Hardcover
Pages: 496
Size: 8.75" wide x 11.25" long x 1.00" tall
Weight: 3.520
Language: English

Preface
The Housekeeping Profession And The Principles Of Management
The Executive Housekeeper and Scientific Management
Planning, Organizing, And Staffing The New Organization
Conceptual Planning
Planning to Schedule Workers: A Major Advantage of Housekeeper Team Staffing
Material Planning: Administration of Equipment and Supplies
Material Planning: Floors, Walls, and Windows
Material Planning: Supplies and Equipment
Material Planning: Bedding, Linens, and Uniforms
Staffing for Housekeeping Operations
Operational Planning
Directing And Controlling Ongoing Housekeeping Operations
The Hotel Housekeeping Daily Routine of Department Management
Hotel Housekeeping Subroutines
Special Topics: Swimming Pool Operations And Management, Housekeeping In Other Venues, Safeguarding Of Assets, In-House Laundries, And The Full Circle Of Management
Swimming Pool Operations and Management
Housekeeping in Other Venues
The Safeguarding of Assets: Concerns for Safety and Security in Housekeeping Operations
The Laundry: Toward an Understanding of Basic Engineering and Operational Considerations
The Full Circle of Management
Job Descriptions
Hotel Employee Handbook
Bally's Casino Resort Housekeeping Department Rules and Regulations
Ozone in the Laundry
What If (Publication)
Excerpts from InterContinental Hotels Group Loss Prevention Manual
The Personal Plan
Microfiber Technology
Proteam Articles
National Trade Publications Articles
Glossary
Index
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