Professional Management of Housekeeping Operations

Name: Professional Management of Housekeeping Operations
Price: 7.17 USD
Availability: InStock
ISBN: 9780471762447

ISBN-10: 047176244X

ISBN-13: 9780471762447

Edition: 5th 2008 (Revised)

Authors: Thomas J. A. Jones

List price: $140.95

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Description:

Now in its fifth edition, Professional Management of Housekeeping Operations is the essential practical introduction to the field, a complete course ranging from key principles of management to budgeting, from staff scheduling to cleaning. With expanded attention to leadership and training, budgeting and cost control, and the increasingly vital responsibility for environmentally safe cleaning, the latest edition of this industry standard also includes new case studies that help readers grasp concepts in a real-world setting. Instructor's Manual, Test Bank in both Word and Respondus formats, Photographs from the text, and PowerPoint Slides are available for download at www.wiley.com/college

Book details

List price: $140.95
Edition: 5th
Copyright year: 2008
Publisher: John Wiley & Sons, Incorporated
Publication date: 10/26/2007
Binding: Hardcover
Pages: 496
Size: 8.75" wide x 11.25" long x 1.00" tall
Weight: 2.992
Language: English



Preface



The Housekeeping Profession And The Principles Of Management



The Executive Housekeeper and Scientific Management



Planning, Organizing, And Staffing The New Organization



Conceptual Planning



Planning to Schedule Workers: A Major Advantage of Housekeeper Team Staffing



Material Planning: Administration of Equipment and Supplies



Material Planning: Floors, Walls, and Windows



Material Planning: Supplies and Equipment



Material Planning: Bedding, Linens, and Uniforms



Staffing for Housekeeping Operations



Operational Planning



Directing And Controlling Ongoing Housekeeping Operations



The Hotel Housekeeping Daily Routine of Department Management



Hotel Housekeeping Subroutines



Special Topics: Swimming Pool Operations And Management, Housekeeping In Other Venues, Safeguarding Of Assets, In-House Laundries, And The Full Circle Of Management



Swimming Pool Operations and Management



Housekeeping in Other Venues



The Safeguarding of Assets: Concerns for Safety and Security in Housekeeping Operations



The Laundry: Toward an Understanding of Basic Engineering and Operational Considerations



The Full Circle of Management



Job Descriptions



Hotel Employee Handbook



Bally's Casino Resort Housekeeping Department Rules and Regulations



Ozone in the Laundry



What If (Publication)



Excerpts from InterContinental Hotels Group Loss Prevention Manual



The Personal Plan



Microfiber Technology



Proteam Articles



National Trade Publications Articles


Glossary


Index