Supply Chain Management in the Retail Industry

ISBN-10: 0471723193
ISBN-13: 9780471723196
Edition: 2006
List price: $140.95 Buy it from $69.98
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Description: This book defines supply chains, focusing on the impact that they can have o the retail industry. Featuring step-by-step how supply chains are set up, the factors that can impact them and what that means to the customer.

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Book details

List price: $140.95
Copyright year: 2006
Publisher: John Wiley & Sons, Incorporated
Publication date: 10/19/2005
Binding: Paperback
Pages: 256
Size: 7.25" wide x 9.00" long x 0.25" tall
Weight: 1.254
Language: English

This book defines supply chains, focusing on the impact that they can have o the retail industry. Featuring step-by-step how supply chains are set up, the factors that can impact them and what that means to the customer.

Michael H. Hugos is a thinker, speaker, and practitioner of business agility and agile IT system development methods. He spent six years as chief information officer (CIO) for Network Services Co.,?a multibillion-dollar national distribution cooperative where he developed a suite of supply chain and e-business systems that transformed the company's business model from old-line distributor to value-added provider of products and supply chain services. He is a two-time winner of the CIO 100 Award, and a recipient of the InformationWeek 500 Award and the Premier 100 Award for career achievement. He is also author of Building the Real-Time Enterprise and Essentials of Supply Chain Management, Second Edition, both published by Wiley.

Preface
An Introduction To Supply Chain Management
The Evolution of the Supply Chain
How the Supply Chain Works
The Evolving Structure of Supply Chains
Participants in the Supply Chain
Aligning the Supply Chain with Business Strategy
Chapter Summary
Discussion Questions
The Retail Distribution Channel
Participants in the Distribution Channel
Types of Channels
Channel Relationships
Chapter Summary
Discussion Questions
Supply Chain Operations: Planning
Five Links in the Chain
Demand Forecasting
Product Pricing
Inventory Management
Chapter Summary
Discussion Questions
Supply Chain Operations: Sourcing Materials And Making Products
Procurement
Credit and Collections
Product Design
Production Scheduling
Facility Management
Chapter Summary
Discussion Questions
Supply Chain Operations: Deliveries And Returns
Order Management
Delivery Scheduling
The Reality of Returns
Outsourcing Supply Chain Operations
Chapter Summary
Discussion Questions
Technology And Supply Chain Coordination
The "Bullwhip Effect"
Coordinating the Supply Chain
Collaborative Planning, Forecasting, and Replenishment
Starting Supply Chain Collaboration
Information Systems
Inventory Management Systems
Assessing Technology and System Needs
Chapter Summary
Discussion Questions
Measuring Performance: Supply Chain Metrics
Four Types of Markets
Market Performance Categories
Customer Service Metrics
Internal Efficiency Metrics
Demand Flexibility Metrics
Product Development Metrics
Collecting and Using Performance Data
Spotlighting Problems and Opportunities
Chapter Summary
Discussion Questions
Defining Supply Chain Opportunities
Identifying Opportunities
Combining System Design and Strategy
Initial Project Plans and Budgets
Chapter Summary
Discussion Questions
Developing Supply Chain Systems
Organizing a Systems Development Project
Designing a Supply Chain System
Creating a System Prototype
Final Planning and Budgeting
The Build Phase
Chapter Summary
Discussion Questions
The Real-Time Supply Chain And Beyond
Power on Demand
Global Sourcing
Retail Technology Trends
Thinking Strategically
Adaptive Networks
Chapter Summary
Discussion Questions
Glossary
Index

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