Operations Management Quality and Competitiveness in a Global Environment

ISBN-10: 0471692093
ISBN-13: 9780471692096
Edition: 5th 2006 (Revised)
List price: $197.95
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Description: Featuring an ideal balance of managerial issues and quantitative techniques, this new Fifth Edition of Russell and Taylor's comprehensive introduction to operations management keeps pace with current innovations and issues in the field, particularly  More...

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Book details

List price: $197.95
Edition: 5th
Copyright year: 2006
Publisher: John Wiley & Sons, Incorporated
Publication date: 1/24/2005
Binding: Hardcover
Pages: 832
Size: 8.75" wide x 11.00" long x 1.25" tall
Weight: 4.290
Language: English

Featuring an ideal balance of managerial issues and quantitative techniques, this new Fifth Edition of Russell and Taylor's comprehensive introduction to operations management keeps pace with current innovations and issues in the field, particularly those related to the impact of information technology and the global business environment on OM. The authors present the concepts clearly and logically, and help students see how OM relates to real business.Russell and Taylor recognize that many students struggle with the quantitative material in their Operations Management course. That's why their text offers extensive collection of exercises and solved problems, along with outstanding problem-solving support, including eGrade Plus. eGrade Plus links problems from the book to relevant sections in an online version of the text, and provides opportunities for practice and a quantitative survival guide.

Preface
Designing a Productive System
Operations and Competitiveness
Operations Strategy
Quality Management
Statistical Process Control
Products and Services
Processes, Technology, and Capacity
Facilities
Human Resources
Project Management
Operating the Productive System
Operational Decision-Making Tools: Transportation and Transshipment Models
Forecasting
Inventory Management
Aggregate Planning
Resource Planning
Lean Production
Scheduling
Waiting Line Analysis for Service Improvement
Epilogue
Normal Curve Areas
Solutions to Selected Odd-Numbered Problems
Index

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