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Preface | |
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Tourism Overview | |
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Tourism in Perspective | |
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Introduction | |
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What Is Tourism? | |
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Components of Tourism and Tourism Management | |
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Basic Approaches to the Study of Tourism | |
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Economic Importance | |
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Benefits and Costs of Tourism | |
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Summary | |
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Key Concepts | |
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Internet Sites | |
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Internet Exercise | |
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Questions for Review and Discussion | |
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Case Problems | |
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Selected References | |
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Tourism through the Ages | |
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Introduction | |
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Early Beginnings | |
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Early (and Later) Tourist Attractions | |
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Early Economic References | |
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The First Travel Agents | |
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Historic Transportation | |
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Accommodations | |
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Chronologies of Travel | |
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Summary | |
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About The Reading | |
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Reading 2.1 | |
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Some Past, Present, and Future Trends in the Travel Industry | |
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Key Concepts | |
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Internet Sites | |
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Internet Exercises | |
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Questions for Review and Discussion | |
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Selected References | |
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Career Opportunities | |
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Introduction | |
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Job Forecasts | |
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Job Requirements | |
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Career Possibilities | |
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Career Paths in Tourism | |
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Internships | |
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Other Sources of Career Information | |
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Summary | |
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Key Concepts | |
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Internet Sites | |
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Internet Exercise | |
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Questions for Review and Discussion | |
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Case Problems | |
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Selected References | |
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How Tourism Is Organized | |
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World, National, Regional, and Other Organizations | |
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Introduction | |
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International Organizations | |
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Developmental Organizations (International and National) | |
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Regional International Organizations | |
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National Organizations | |
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Regional Organizations | |
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State and Community Organizations | |
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Summary | |
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About The Reading | |
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Reading 4.1 | |
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Pacific Asia Travel Association | |
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Key Concepts | |
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Internet Sites | |
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Internet Exercises | |
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Questions for Review and Discussion | |
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Case Problems | |
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Selected References | |
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Passenger Transportation | |
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Introduction | |
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The Airline Industry | |
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The Rail Industry | |
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The Motorcoach Industry | |
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The Automobile | |
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The Cruise Industry | |
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Other Modes | |
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Summary | |
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About The Reading | |
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Reading 5.1 | |
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Australia's Olympic Park Station and Rail Link | |
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Key Concepts | |
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Internet Sites | |
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Internet Exercises | |
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Questions for Review and Discussion | |
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Case Problems | |
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Selected References | |
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Hospitality and Related Services | |
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Introduction | |
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The Lodging Industry | |
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The Food Service Industry | |
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Meeting Planners | |
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Meetings and Conventions | |
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Summary | |
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Key Concepts | |
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Internet Sites | |
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Internet Exercises | |
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Questions for Review and Discussion | |
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Case Problems | |
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Selected References | |
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Organizations in the Distribution Process | |
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Introduction | |
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Travel Agents | |
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Internet | |
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Consolidators | |
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The Tour Wholesaler | |
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Specialty Channelers | |
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Choosing Channels | |
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Summary | |
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Key Concepts | |
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Internet Sites | |
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Internet Exercises | |
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Questions for Review and Discussion | |
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Case Problems | |
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Selected References | |
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Attractions, Entertainment, Recreation, and Other | |
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Introduction | |
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Attractions | |
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Gaming | |
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Recreation | |
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Entertainment | |
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Festivals and Events | |
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Shopping | |
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Education | |
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Publishing | |
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Marketing and Publicity Organizations | |
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Miscellaneous Services | |
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Summary | |
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About The Reading | |
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Reading 8.1 | |
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History of Amusement Parks | |
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Key Concepts | |
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Internet Sites | |
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Internet Exercises | |
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Questions for Review and Discussion | |
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Case Problem | |
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Selected References | |
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Understanding Travel Behavior | |
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Motivation for Pleasure Travel | |
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Introduction | |
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A Focus on Customers | |
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The Need for a Theory | |
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The Development of Motivation Models | |
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Summary | |
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Key Concepts | |
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Internet Exercise | |
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Questions for Review and Discussion | |