Hotel and Lodging Management An Introduction

Name: Hotel and Lodging Management An Introduction
Price: 63.98 USD
Availability: InStock
ISBN: 9780471354833

ISBN-10: 047135483X

ISBN-13: 9780471354833

Edition: 2001

Authors: Alan T. Stutts

List price: $75.00

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This text addresses the enitre operation of lodging facility, with an emphasis on the inter-relationship between its departments.

Book details

List price: $75.00
Copyright year: 2001
Publisher: John Wiley & Sons, Incorporated
Publication date: 1/25/2001
Binding: Hardcover
Pages: 336
Size: 7.66" wide x 9.69" long x 0.82" tall
Weight: 1.650
Language: English



Preface


Introduction



Growth and Development of the Lodging Industry



Organizational Structure



The Front Office



Housekeeping



The Marketing and Sales Department



Human Resource Management



Hotel Food and Beverage



Loss Prevention and Security



The General Manager



Yield Management



Management Contracts and Franchise Agreements



Time -Share and Vacation Ownership



Resorts , Themed Lodging, and Special Lodging Environments


Glossary


Index