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| Preface | |
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| S[superscript 4]/IEE Deployment and Define Phase from DMAIC | |
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| Six Sigma Overview and S[superscript 4]/IEE Implementation | |
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| Voice of the Customer and the S[superscript 4]/IEE Define Phase | |
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| S[superscript 4]/IEE Measure Phase from DMAIC | |
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| Measurements and the S[superscript 4]/IEE Measure Phase | |
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| Process Flowcharting/Process Mapping | |
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| Basic Tools | |
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| Probability | |
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| Overview of Distributions and Statistical Processes | |
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| Probability and Hazard Plotting | |
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| Six Sigma Measurements | |
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| Basic Control Charts | |
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| Process Capability and Process Performance Metrics | |
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| Measurement Systems Analysis | |
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| Cause-and-Effect Matrix and Quality Function Deployment | |
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| FMEA | |
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| S[superscript 4]/IEE Analyze Phase from DMAIC (or Passive Analysis Phase) | |
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| Visualization of Data | |
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| Confidence Intervals and Hypothesis Tests | |
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| Inferences: Continuous Response | |
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| Inferences: Attribute (Pass/Fail) Response | |
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| Comparison Tests: Continuous Response | |
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| Comparison Tests: Attribute (Pass/Fail) Response | |
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| Bootstrapping | |
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| Variance Components | |
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| Correlation and Simple Linear Regression | |
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| Single-Factor (One-Way) Analysis of Variance (ANOVA) and Analysis of Means (ANOM) | |
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| Two-Factor (Two-Way) Analysis of Variance | |
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| Multiple Regression, Logistic Regression, and Indicator Variables | |
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| S[superscript 4]/IEE Improve Phase from DMAIC (or Proactive Testing Phase) | |
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| Benefiting from Design of Experiments (DOE) | |
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| Understanding the Creation of Full and Fractional Factorial 2[superscript k] DOEs | |
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| Planning 2[superscript k] DOEs | |
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| Design and Analysis of 2[superscript k] DOEs | |
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| Other DOE Considerations | |
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| Robust DOE | |
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| Response Surface Methodology | |
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| S[superscript 4]/IEE Control Phase from DMAIC and Application Examples | |
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| Short-Run and Target Control Charts | |
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| Control Charting Alternatives | |
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| Exponentially Weighted Moving Average (EWMA) and Engineering Process Control (EPC) | |
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| Pre-control Charts | |
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| Control Plan, Poka-yoke, Realistic Tolerancing, and Project Completion | |
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| Reliability Testing/Assessment: Overview | |
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| Reliability Testing/Assessment: Repairable System | |
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| Reliability Testing/Assessment: Nonrepairable Devices | |
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| Pass/Fail Functional Testing | |
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| S[superscript 4]/IEE Application Examples | |
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| S[superscript 4]/IEE Lean and Theory of Constraints | |
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| Lean and Its Integration with S[superscript 4]/IEE | |
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| Integration of Theory of Constraints (TOC) in S[superscript 4]/IEE | |
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| DFSS and 21-Step Integration of the Tools | |
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| Manufacturing Applications and a 21-Step Integration of the Tools | |
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| Service/Transactional Applications and a 21-Step Integration of the Tools | |
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| DFSS Overview and Tools | |
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| Product DFSS | |
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| Process DFSS | |
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| Management of Infrastructure and Team Execution | |
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| Change Management | |
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| Project Management and Financial Analysis | |
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| Team Effectiveness | |
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| Creativity | |
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| Alignment of Management Initiatives and Strategies with S[superscript 4]/IEE | |
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| Supplemental Information | |
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| Equations for the Distributions | |
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| Mathematical Relationships | |
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| DOE Supplement | |
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| App. E: Reference Tables | |
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| List of Symbols | |
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| Glossary | |
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| References | |
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| Index | |