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Conflict Resolution Toolbox Models and Maps for Analyzing, Diagnosing, and Resolving Conflict

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ISBN-10: 0470835176

ISBN-13: 9780470835173

Edition: 2005

Authors: Gary T. Furlong

List price: $70.00
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Book details

List price: $70.00
Copyright year: 2005
Publisher: John Wiley & Sons, Incorporated
Publication date: 3/18/2010
Binding: Hardcover
Pages: 288
Size: 6.25" wide x 9.00" long x 0.75" tall
Weight: 1.386
Language: English

Gary Furlong is a mediator, trainer, facilitator, and consultant with Agree Dispute Resolution. As a mediator, he handles files ranging from organizational and family disputes to complex commercial and construction matters. As well as mediating, Gary delivers consulting, facilitating and coaching services in dispute resolution, partnering, organizational change, conflict management, and other areas.He is a frequent presenter and speaker to various organizations and associations on the topics of alternative dispute resolution and conflict management. As a trainer, Gary teaches conflict management, negotiation, and mediation skills in the private sector and at numerous educational…    

Foreword
Acknowledgements
Introduction
We All "Practice" Conflict Resolution Daily
Diagnosis: Finding the Root Causes of Conflict
Theories vs. Models in a Practice Profession
A Wide Range of Conflict Analysis Models
Becoming a Reflective Practitioner
Summary
How to Use this Book
Overview of the Models
Why These Eight Models?
Model #1-The Circle of Conflict
Model #2-The Triangle of Satisfaction
Model #3-The Boundary Model
Model #4-The Interests/Rights/Power Model
Model #5-The Dynam