Conflict Resolution Toolbox Models and Maps for Analyzing, Diagnosing, and Resolving Conflict

ISBN-10: 0470835176
ISBN-13: 9780470835173
Edition: 2005
Authors: Gary T. Furlong
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Book details

List price: $70.00
Copyright year: 2005
Publisher: John Wiley & Sons, Incorporated
Publication date: 3/18/2010
Binding: Hardcover
Pages: 272
Size: 6.25" wide x 9.00" long x 0.75" tall
Weight: 1.342
Language: English

Gary Furlong is a mediator, trainer, facilitator, and consultant with Agree Dispute Resolution. As a mediator, he handles files ranging from organizational and family disputes to complex commercial and construction matters. As well as mediating, Gary delivers consulting, facilitating and coaching services in dispute resolution, partnering, organizational change, conflict management, and other areas.He is a frequent presenter and speaker to various organizations and associations on the topics of alternative dispute resolution and conflict management. As a trainer, Gary teaches conflict management, negotiation, and mediation skills in the private sector and at numerous educational institutions, such as York University, the University of Toronto, the Queen's University Industrial Relations Centre, and the Peace and Conflict Studies Program at Conrad Grebel College. He is Past President of the ADR Institute of Ontario, is a Fellow with the International Academy of Mediators, and holds the Chartered Mediator (C.Med) designation.

Foreword
Acknowledgements
Introduction
We All "Practice" Conflict Resolution Daily
Diagnosis: Finding the Root Causes of Conflict
Theories vs. Models in a Practice Profession
A Wide Range of Conflict Analysis Models
Becoming a Reflective Practitioner
Summary
How to Use this Book
Overview of the Models
Why These Eight Models?
Model #1-The Circle of Conflict
Model #2-The Triangle of Satisfaction
Model #3-The Boundary Model
Model #4-The Interests/Rights/Power Model
Model #5-The Dynam

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