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CIO Best Practices Enabling Strategic Value with Information Technology

ISBN-10: 0470635401
ISBN-13: 9780470635407
Edition: 2nd 2011
List price: $65.00 Buy it from $14.51
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Description: Virtually all organizations gauge spending in terms of return on investment, and information technology (IT) tops the investment list as both the largest and most frustrating for senior executives. This essential book is a practical guide for the  More...

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Book details

List price: $65.00
Edition: 2nd
Copyright year: 2011
Publisher: John Wiley & Sons, Limited
Publication date: 11/19/2010
Binding: Hardcover
Pages: 368
Size: 6.50" wide x 9.50" long x 1.25" tall
Weight: 1.496
Language: English

Virtually all organizations gauge spending in terms of return on investment, and information technology (IT) tops the investment list as both the largest and most frustrating for senior executives. This essential book is a practical guide for the seasoned IT executive, providing real-world examples of CIOs who have succeeded in mastering the blend of business and technology responsibilities. CIOs, CFOs, and IT business managers will benefit from the new editionrs"s material on outsourcing, managing the environmental impact of technology, Cloud and SOA platforms, and managing technology in the public sector.

Michael H. Hugos is a thinker, speaker, and practitioner of business agility and agile IT system development methods. He spent six years as chief information officer (CIO) for Network Services Co.,?a multibillion-dollar national distribution cooperative where he developed a suite of supply chain and e-business systems that transformed the company's business model from old-line distributor to value-added provider of products and supply chain services. He is a two-time winner of the CIO 100 Award, and a recipient of the InformationWeek 500 Award and the Premier 100 Award for career achievement. He is also author of Building the Real-Time Enterprise and Essentials of Supply Chain Management, Second Edition, both published by Wiley.

Preface
About the Contributing Authors
Freedom with Fences: Robert Stephens Discusses CIO Leadership and IT Innovation
The CIO Leadership Paradox
The Fences
Rules and Innovative Augmentation
The CIO and Enterprise Culture
Radical Transparency
Proactive Risk Practices
The CIO and the Customer
The IT Organization
Notes
why Does IT Behave the Way It Does?
Making Sense of IT Business Management
Putting the Pieces Together
Changing the Way IT Behaves
Notes
Cloud Computing and the New Economics of Business
A Combination of Technologies Create Cloud Computing
Some Working Definitions of Cloud Computing
Cloud Computing Has Three Component Layers
Implications of the Transition to Cloud Computing
A Business strategy Based on Agility
Using the Cloud for Business Advantage
Business Applications with the Greatest Potential
Cloud Risk Considerations
Cloud Cost Considerations
Case study: Selling �Designer Chocolates�
Desirable Characteristics of New IT Architecture
Public Clouds, Private Clouds, and Hybrid Clouds
Issues to Consider When Thinking about Private Clouds
The Cloud is a Platform for Managing Business processes
Automate Routine Processes, Focus People on Handling Exceptions
Four Technologies Enable Responsive Business Processes
Notes
Leading with Green: Expanding the CIO's Role in Eco-Efficient Information Technology Adoption
What Is Green IT?
Who Cares about Green IT?
Green IT: A Quickly Maturing Management Discipline
Common Challenges Presented by Green
Role of Public Policy
Role of the CIO
Risks and Common Mistakes to Avoid
Summary
Notes
Sustainability, Technology, and Economic Pragmatism: A View into the Future
Sustainability
Globalization, Decentralization, and Sustainability
Future Opportunities for Improving Global IT Sustainability
Mobility
Ubiquity: Pervasive Computing, Ubiquitous Sensors, and Ad Hoc Communications
Energy: Smart Buildings, Renewables, and Campus Sustainability
Physical Security and Information Assurance
Integrating Sustainability into Strategic Planning
The Future Lies before Us
Notes
How to Measure and Manage Customer Value and Customer profitability
The Rising Need to Focus on Customers
A Foundation for Customer Portfolio Management
Distinguishing High from Low Economic Customer Value
Measuring Customer Lifetime Value
Balancing Shareholder Value with Customer value
The CFO and CIO Must Shift Emphasis
Appendix 6A: Activity-Based Costing is a Cost Reassignment Network
Notes
Evolution of Networks into Networking
Evolution of Networks into Networking: Computational, Data, Business, and Personal
Advances in Computational and Data Networks
Advances in Storage and Data Networks
Business Impacts of Business Networking
Business Impacts of Social Networking
Virtual Worlds: Second Life
Democratization and Socialization of Information
The Wisdom of Crowds?
The New Reality
Adapting to the New Reality
Role of IS/IT in Adapting to the New Reality
Notes
About the Editor
Index

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