| |
| |
| Tables, Figures, and Exhibits | |
| |
| |
| Preface | |
| |
| |
| Acknowledgments | |
| |
| |
| The Editor | |
| |
| |
| The Contributors | |
| |
| |
| Introduction: Toward Relevant Human Resource Management | |
| |
| |
| |
| Human Resource Management in a Changing Environment | |
| |
| |
| |
| The Changing Roles of the Human Resource Office | |
| |
| |
| |
| |
| Human Resource Management in a Human Capital Environment | |
| |
| |
| |
| |
| Beyond Civil Service: The Politics of the Emergent Paradigms | |
| |
| |
| |
| |
| Civil Service Reform in the United States: Patterns and Trends | |
| |
| |
| |
| |
| The Public sector Workforce | |
| |
| |
| |
| Staffing the Bureaucracy: Employee Recruitment and Selection | |
| |
| |
| |
| |
| Managing the Flexible Public Workforce: Issues and Implications | |
| |
| |
| |
| |
| Valuing Diversity in the Changing Workplace | |
| |
| |
| |
| |
| Managing an Aging Workforce: Trends, Issues, and Strategies | |
| |
| |
| |
| |
| Managing Technology in the Context of Public Human Resources | |
| |
| |
| |
| |
| Using Volunteers in the Workplace | |
| |
| |
| |
| |
| Managing Human Resources | |
| |
| |
| |
| Going Beyond Human Resource Management Technique | |
| |
| |
| |
| |
| Developing Practical Strategies for Maintaining Ethical Behavior | |
| |
| |
| |
| |
| Increasing Organizational Investment in Employee Development | |
| |
| |
| |
| |
| Understanding Organizational Climate and Culture | |
| |
| |
| |
| |
| Conflict in the Workplace: Strategic Choices, Great Outcomes | |
| |
| |
| |
| |
| Working with Employee Unions | |
| |
| |
| |
| |
| Managing Local Government Human Resources Around Catastrophic Events | |
| |
| |
| |
| |
| The Legal Environment of Human Resource Management | |
| |
| |
| |
| The Legal Issues in Human Resource Management | |
| |
| |
| |
| |
| Affirmative Action | |
| |
| |
| |
| |
| Sexual Harassment | |
| |
| |
| |
| |
| The Americans with Disabilities Act | |
| |
| |
| |
| |
| Employee Motivation, Assessment, and Compensation | |
| |
| |
| |
| Motivating Employees: The Role of the Manager | |
| |
| |
| |
| |
| Designing Effective Performance Appraisal Systems | |
| |
| |
| |
| |
| Applying Effective Job Analysis Methods | |
| |
| |
| |
| |
| Conducting Assessment Centers | |
| |
| |
| |
| |
| Using Work Management and Job Evaluation Systems | |
| |
| |
| |
| |
| Designing and Creating an Effective Compensation Plan | |
| |
| |
| |
| |
| Tools for Integrating Human Resources into the Organizational Mission | |
| |
| |
| |
| Benchmarking Performance | |
| |
| |
| |
| |
| Strategic Planning | |
| |
| |
| |
| |
| Conducting Practical Human Resource Management Research | |
| |
| |
| |
| |
| Contracting for Human Resource Services: Outsourcing, Privatization, and Using Consultants | |
| |
| |
| |
| |
| Managing Employee Benefits: From Health Care to Pensions | |
| |
| |
| |
| |
| The Budgeting Process: The Role of the Human Resource Professional | |
| |
| |
| |
| Conclusion: Toward Effective Human Resource Management | |
| |
| |
| |
| Online Resources | |
| |
| |
| References | |
| |
| |
| Name Index | |
| |
| |
| Subject Index | |