Leading Across Differences Casebook

ISBN-10: 0470467169

ISBN-13: 9780470467169

Edition: 2010 (Workbook)

List price: $50.00
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Description: Pick your country, and pick your organizational context and you will find groups of people who are being asked to work side by side with other groups with whom they lack shared understanding and common ground. For example, Protestants and Catholics are recruited to work for high-tech computer companies in Norther Ireland. Devout Jewish nurses must care for expectant Palestinian mothers in a hospital in Jerusalem. A U.S. food processing plant suffers from poor morale and repeated work stoppages due to the inability of line managers to create an environment in which Native Americans, African-Americans, European Americans, and Hispanics can work together. An international, non-profit relief agency is incapable of delivering food to the hungry because of power struggles between top officials who represent different national backgrounds.As these examples illustrate, dynamics in our global society are increasingly spilling over into the workplace. The need for practical, relevant, and usable information about how to lead in our increasing flat world is in high demand. This training tool provides examples of and perspectives on concepts and situations important to leading across differences. With 14 rich cases gleaned from interviews of over a hundred people in over twenty organizations on five continents, the authors offer new ways of thinking about leadership challenges. Each case includes a case summary, case text, facilitation questions, expert perspectives on the case, and suggestions for further action, participants will experience a variety of situations and will be exposed to multiple sets of commentaries to help them make sense of the issues and possibilities associated with leading across differences. The authors guide facilitators through a process of not providing participants with the "right" answer for all possible situations, but rather a framework and process for better understanding their context and taking appropriate action.

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Book details

List price: $50.00
Copyright year: 2010
Publisher: John Wiley & Sons, Limited
Publication date: 6/18/2010
Binding: Paperback
Pages: 288
Size: 7.00" wide x 9.00" long x 1.00" tall
Weight: 1.848
Language: English

Foreword
Preface
Introduction
Purpose
Audience
The Organization of This Book
How to Use This Book
Leadership Across Differences Framework
Societal Landscape
Organizational Context
Spillover
Faultlines
Triggering Event
Leadership Practices
Increased Direction, Alignment, and Commitment
Organizational Outcomes
Cases
Race and Respect
Water Crises
Floating Holidays
Not My Weekend
It's Their Fault
The Scent of Difference
Not Catching On
Glass Ceiling at Big Boy Toys
Super Drugs
The Right to Be Pregnant
Local Bombing
Benefits Battle
Francois' Dilemma
Perspectives
Social Identity: Understanding the In-Group/Out-Group Group Phenomenon
Triggers of Social Identity Conflict
Organizational Faultlines
Leadership Practices Across Social Identity Groups
Cultural Values
Approaches to Difference: Allophilia and Xenophobia
Cultural intelligence: A Pathway for Leading in a Rapidly Globalizing World
Social Justice and Dignity
Miasma: The Dynamics of Difference
Leading Across Cultural Groups: Implications of Self-Concept
Leader Values and Authenticity
Leading Through Paradox
Exercises
Mapping Your Social Identities
Your Experience with Triggers
Identifying Faultlines
Cultural Values
Approaches to Difference
Cultural Intelligence (CQ)
Your Leadership Practices
Examining Your Leadership Networks
Taking a New Perspective
Glossary
Recommended Reading/Resources
References
About the Contributors
About the Editors
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