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| Foreword | |
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| Preface | |
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| Acknowledgments | |
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| About the Alliance for Nonprofi t Management | |
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| What Nonprofi ts Need from Consultants | |
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| The Infl uence of For-Profi t Thinking in the Nonprofi t Sector | |
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| Reasons for Dominance of For-Profit Thinking | |
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| In Defense of Nonprofi t Organizational Strengths | |
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| How Nonprofits Are Different | |
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| Ten Important Distinctions Between Nonprofi ts and For-Profits | |
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| The Importance of Process in Nonprofi t Consulting | |
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| The Value of Process | |
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| Using Process Consulting | |
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| The Importance of Process in Complex Organizational Change: Tales of Two Mergers | |
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| The Stages of the Consulting Process | |
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| Stage One: Engagement | |
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| Stage Two: Getting Down to Business | |
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| Stage Three: Implementation | |
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| Fundraising and Marketing | |
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| Fundraising | |
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| Marketing | |
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| Emerging Issues and Trends Affecting Fundraising and Marketing | |
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| Governance Consulting | |
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| Models of Board Leadership | |
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| Areas Where Consultants Can Help Boards Improve Performance | |
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| Emerging Issues and Trends Affecting Governance | |
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| Management and Organizational Development Consulting | |
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| Traditional Management Consulting | |
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| Organizational Development Consulting | |
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| Models of Management Consulting to Nonprofits: Nonprofi t Consulting in For-Profit Firms | |
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| Management Consulting Needs of Nonprofits | |
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| International Consulting | |
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| What Is Fueling the Growth of International Nonprofits? | |
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| The International Consulting Landscape | |
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| The Special Consulting Challenges of International Nonprofits and INGOs | |
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| Special Qualities and Skills of International Consultants | |
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| What Works: Building a Strong Relationship Between Consultant and Nonprofit | |
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| Making a Match That Works | |
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| Maintaining a Relationship That Works | |
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| What's Next: A Look at the Future of Nonprofi ts and Consulting | |
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| Trends Affecting Nonprofit Consulting | |
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| How the Consulting World Is Changing | |
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| Educating the Nonprofi t Consultants of the Future | |
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| Development of Nonprofi t Consulting in the United States | |
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| Advice for Consulting Firms | |
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| Ethics, Standards, and Consultant Certifi cation | |
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| Finding Consultants | |
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| Further Reading | |
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| The Author | |
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| Notes | |
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| Index | |