Building Conflict Competent Teams

ISBN-10: 0470189479
ISBN-13: 9780470189474
Edition: 2008
List price: $34.95 Buy it from $4.24
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Description: This book will provide teams and team members with a deeper understanding of how conflict emerges and why it is so important to deal with it effectively in order to meet team goals. It will incorporate existing models of team and organizational  More...

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Book details

List price: $34.95
Copyright year: 2008
Publisher: John Wiley & Sons, Incorporated
Publication date: 6/23/2008
Binding: Hardcover
Pages: 256
Size: 6.25" wide x 9.50" long x 1.00" tall
Weight: 0.946
Language: English

This book will provide teams and team members with a deeper understanding of how conflict emerges and why it is so important to deal with it effectively in order to meet team goals. It will incorporate existing models of team and organizational dynamics, draw from interviews and examples, and apply the principles developed in Becoming a Conflict Competent Leader to a team setting. Other features include: -Special issues related to virtual teams -Tips for developing new team conflict management norms -Tools for developing self-control, self-awareness and constructive behavior patterns

Preface
A Team in Conflict
Where Conflict Comes From, and Why It Is So Hard to Manage
Creating the Right Climate
Constructive Communication
Techniques for Staying on Track
Special Cases: Virtual and Global Teams
Getting Started on the Road to Conflict Competence
Epilogue
Resources
References
The Authors
Index
About the Center for Creative Leadership

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