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Defining Project Management Today | |
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Introduction | |
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Understanding Project Management | |
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Defining Projects | |
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Defining Project Management | |
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Why Projects and Project Management? | |
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Self-Check | |
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Defining Project Success | |
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Meeting Specifications | |
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Factoring in Uncertainty | |
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Self-Check | |
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Comparing Project Management and General Management | |
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Self-Check | |
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Defining Project Roles | |
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Considering the Project Manager's Role | |
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Considering the Functional Manager's Role | |
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Considering the Functional Employees Role | |
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Considering the Role of Executives and Upper Management | |
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Self-Check | |
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The Project Manager as a Planning Agent | |
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Self-Check | |
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Identifying Project Champions | |
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Self-Check | |
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Meeting the Demands of Project Management | |
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Self-Check | |
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Classifying Projects | |
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Self-Check | |
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Managing Projects Off-site and On-site | |
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Self-Check | |
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Summary | |
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Key Terms | |
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Summary Questions | |
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Applying This Chapter | |
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You Try It | |
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Case Study | |
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Identifying Project Needs and Solutions | |
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Introduction | |
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Defining Projects | |
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Identifying Project Needs | |
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Confirming That a Project Addresses Identified Needs | |
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Determining How Important a Project Is to an Organization | |
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Self-Check | |
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Laying the Groundwork for Project Work | |
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Considering Project Strategy | |
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Establishing Project Objectives | |
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Self-Check | |
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Defining Project Boundaries | |
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Identifying Limitations | |
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Determining Project Limitations | |
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Incorporating Limitations into a Project Plan | |
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Self-Check | |
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Dealing with Unknowns | |
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Self-Check | |
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Developing a Statement of Work | |
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Identifying Components of Statements of Work | |
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Developing a Statement of Work | |
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Comparing Statements of Work to Other Project Documents | |
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Self-Check | |
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Using Software to Manage a Project | |
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Using Computer Software Effectively | |
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Choosing Software | |
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Self-Check | |
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Summary | |
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Key Terms | |
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Summary Questions | |
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Applying This Chapter | |
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You Try It | |
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Case Study | |
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Organizing Projects | |
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Introduction | |
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Exploring Traditional Project Organization Structures | |
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Working within Centrally Organized Structures | |
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Working within Functionally Organized Structures | |
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Self-Check | |
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Choosing Matrix Organization | |
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Self-Check | |
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Mixed Organizational Systems | |
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Self-Check | |
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Summary | |
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Key Terms | |
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Summary Questions | |
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Applying This Chapter | |
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You Try It | |
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Case Study | |
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Planning Projects | |
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Introduction | |
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Planning a Project Based on Life Cycle Phases | |
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The Conceive Phase: Starting with an Idea | |
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The Define Phase: Establishing the Plan | |
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The Start Phase: Getting Ready, Getting Set | |
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The Perform Phase: Go! | |
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The Close Phase: Stop! | |
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Appreciating Differences in Project Life Cycles | |
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Self-Check | |
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Filling Participants' Roles | |
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Confirming Team Members' Participation | |
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Drawing up Work-Order Agreements | |
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Assuring That Others Are on Board | |
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Recruiting People to Fill Project Positions | |
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Self-Check | |
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Using Work Breakdown Structures | |
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Thinking Hierarchically with Work Breakdown Structures | |
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Incorporating Conditional Activities in Work Breakdown Structures | |
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Including Activities with No Obvious Break Points | |
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Planning Long-Term Projects | |
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Developing Work Breakdown Structures | |
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Self-Check | |
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Displaying Work Breakdown Structures | |
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The Organizational-Chart Format | |
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The Indented-Outline Format | |
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The Bubble-Chart Format | |
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Self Check | |
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Illustrating Work Relationships with Linear Responsibility Charts | |
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Assigning Responsibilities | |
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Reading Linear Responsibility Charts | |
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Developing Linear Responsibility Charts | |
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Improving the Quality of Charts | |
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Self-Check | |
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Working with Multidisciplinary Teams | |
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Using Concurrent Engineering | |
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Interface Coordination and Integration Management | |
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Self-Check | |
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Examining Why Plans and Projects Fail | |
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Anticipating Common Mistakes | |
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Responding to Reality | |
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Detecting Potential Pitfalls Early | |
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Self-Check | |
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Summary | |
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Key Terms | |
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Summary Questions | |
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Applying This Chapter | |
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You Try It | |
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Case Study | |
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Budgeting Projects | |
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Introduction | |
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Examining Methods of Budgeting | |
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Understanding the Challenges of Project Budgets | |
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Focusing on Cost per Unit | |
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Top-Down Budgeting | |
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Bottom-Up Budgeting | |
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Self-Check | |
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Cost Estimating | |
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Identifying Different Types of Project Costs | |
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Developing Project Budgets | |
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Developing Project Costs | |
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Reviewing Budget Estimates | |
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Self-Check | |
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Improving Cost Estimates | |
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Using Forms | |
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Using Learning Curves | |
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Using Tracking Signals | |
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Considering Other Factors | |
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Self-Check | |
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Dealing with Budget Uncertainty | |
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Re-estimating Project Budgets | |
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Identifying Causes for Change | |
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Responding to Changes | |
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Revising Budgets | |
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Self-Check | |
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Summary | |
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Key Terms | |
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Summary Questions | |
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Applying This Chapter | |
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You Try It | |
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Case Study | |
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Establishing Project Schedules | |
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Introduction | |
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Exploring Schedule Possibilities with Diagrams | |
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Drawing Network Diagrams | |
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Considering Network Diagram Options | |
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Choosing Network Diagram Formats | |
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Self-Check | |
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Analyzing Network Diagrams | |
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Following Two Rules | |
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Determining Critical Paths, Noncritical Paths, and Earliest Start and Finish Dates | |
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Determining Slack Times and Earliest Start and Finish Dates | |
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Sequencing Activities on Diagrams | |
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Self-Check | |
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Using Network Diagram to Analyze a Simple Example | |
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Self-Check | |
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Developing Project Schedules | |
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Laying Down Initial Schedules | |
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Avoiding the Pitfall of Backing in to Schedules | |
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Meeting an Established Time Constraint | |
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Reducing the Required Time | |
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Self-Check | |
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Estimating Activity Duration | |
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Describing What Happens | |
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Considering Resource Characteristics | |
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Finding Sources of Supporting Information | |
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Improving Activity Span Time Estimates | |
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Self-Check | |
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Displaying Project Schedules | |
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Choosing Presentation Formats | |
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Displaying Project Schedules as Gantt Charts | |
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Precedence Diagramming | |
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Self-Check | |
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Summary | |
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Key Terms | |
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Summary Questions | |
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Applying This Chapter | |
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You Try It | |
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Case Study | |
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Estimating and Allocating Resources | |
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Introduction | |
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Estimating Who, How Much, and When | |
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Planning Personnel Needs | |
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Describing People's Skills and Knowledge | |
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Self-Check | |
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Estimating Needed Commitment | |
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Describing Needed Personnel | |
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Estimating Required Work Effort | |
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Factoring in Productivity, Efficiency, and Availability | |
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Supporting Estimates with Historical Data and Experience | |
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Improving Work Effort Estimates | |
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Juggling Multiple Commitments | |
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Preparing an Initial Commitment Analysis | |
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Resolving Potential Resource Overloads | |
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Coordinating Assignments Across Multiple Projects | |
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Working in Everything Else | |
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Resource Loading and Leveling | |
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Loading Resources | |
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Leveling Resources | |
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Allocating Scarce Resources | |
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Establishing Priorities | |
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Allocating Scarce Resources to Several Projects | |
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Self-Check | |
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Summary | |
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Key Terms | |
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Summary Questions | |
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Applying This Chapter | |
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You Try It | |
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Case Study | |
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Being an Effective Project Manager | |
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Introduction | |
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Selecting a Project Manager | |
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Self-Check | |
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Leading in a Project Environment | |
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Practicing Both Management and Leadership | |
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Developing Personal Power and Influence | |
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Establishing Bases of Power | |
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Self-Check | |
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Holding Others Accountable to Projects | |
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Involving People Who Really have Authority | |
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Getting the Desired Results | |
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Monitoring Others' Work | |
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Self-Check | |
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Handling Employee-Manager Problems | |
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The Reasons Behind Micromanagement | |
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Helping Micromanagers Gain Confidence | |
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Working with a Micromanager | |
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Self-Check | |
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Handling and Avoiding Project Management Pitfalls | |
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Determining How and Why Projects Get Off Track | |
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Reaffirming Project Details | |
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Introducing New Project Plan Elements | |
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Self-Check | |
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Summary | |
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Key Terms | |
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Summary Questions | |
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Applying This Chapter | |
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You Try It | |
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Case Study | |
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Involving the Right People in Projects | |
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Introduction | |
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Knowing and Engaging a Project's Audience | |
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Engaging a Project's Audience | |
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Using Categories to Create an Audience List | |
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Ensuring that Audience Lists Are Complete and Useful | |
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Developing an Audience List Template | |
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Self-Check | |
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Identifying Drivers, Supporters, and Observers | |
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Deciding When and How to Involve Drivers, Supporters, and Observers | |
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Using Different Methods to Involve Drivers, Supporters, and Observers | |
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Self-Check | |
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Involving People with Authority in Projects | |
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Self-Check | |
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Summary | |
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Key Terms | |
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Summary Questions | |
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Applying This Chapter | |
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You Try It | |
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Case Study | |
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Managing Project Teams | |
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Introduction | |
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Defining Team Roles and Responsibilities | |
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Agreeing to Three Team Concepts | |
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Assigning Project Roles Through Delegation | |
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Delegating with Confidence | |
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Sharing Responsibility | |
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Holding People Accountable When They Don't Report to You | |
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Self-Check | |
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Establishing New Project Teams | |
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Developing Team and Individual Project Goals | |
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Defining Team Member Roles | |
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Defining a Team's Operating Processes | |
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Supporting the Development of Team Member Relationships | |
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Helping Teams Become Smooth-Functioning Units | |
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Self-Check | |
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Motivating and Sustaining Project Team | |
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Clarifying Project Benefits | |
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Demonstrating Feasibility | |
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Reporting and Rewarding Progress | |
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Self-Check | |
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Summary | |
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Key Terms | |
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Summary Questions | |
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Applying This Chapter | |
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You Try It | |
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Case Study | |
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Tracking Progress and Maintaining Control | |
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Introduction | |
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Understanding the Plan-Monitor-Control Cycle | |
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Making Time for Planning, Monitoring, and Controlling | |
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Monitoring Projects | |
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Controlling Projects | |
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Self-Check | |
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Collecting, Analyzing, and Reporting Data | |
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Data Collecting | |
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Data Analysis | |
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Reporting | |
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Self-Check | |
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Performing Earned Value Analysis | |
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Defining the Key Elements of Earned Value Analysis | |
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Considering an Example | |
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Determining the Reasons for Observed Variances | |
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Calculating Budgeted Cost of Work Performed | |
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Self-Check | |
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Designing Monitoring and Control Systems | |
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Monitoring Schedule Performance | |
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Monitoring Work-Effort Expended | |
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Monitoring Expenditures | |
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Developing Comprehensive Monitoring and Control Procedures | |
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Identifying Possible Causes of Delays and Variances | |
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Identifying Possible Corrective Actions | |
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Self-Check | |
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Responding to Scope Creep and Change Control | |
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Self-Check | |
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Summary | |
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Key Terms | |
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Summary Questions | |
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Applying This Chapter | |
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You Try It | |
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Case Study | |
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Communicating and Documenting Project Progress | |
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Introduction | |
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Forms of Communication | |
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Choosing the Best Communication Approach | |
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Sharing Information in Writing | |
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Sharing Information Through Meetings | |
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Self-Check | |
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Preparing Progress Reports | |
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Self-Check | |
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Holding Key Project Meetings | |
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Regularly Scheduled Team Meetings | |
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Ad Hoc Team Meetings | |
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Upper-Management Progress Reviews | |
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Self-Check | |
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Summary | |
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Key Terms | |
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Summary Questions | |
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Applying This Chapter | |
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You Try It | |
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Case Study | |
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Managing Risk | |
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Introduction | |
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Understanding Risk and Risk Management | |
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Defining Risk and Risk Management | |
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Choosing the Risks to be Managed | |
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Developing a Risk Management Process | |
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Communicating About Risks | |
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Self-Check | |
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Identifying Risks | |
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Recognizing Risk Factors | |
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Defining Risks | |
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Self-Check | |
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Assessing and Analyzing Risks | |
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Assessing the Likelihood of a Risk Occurring | |
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Assessing the Magnitude of the Consequences | |
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Self-Check | |
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Selecting the Appropriate Response Mechanism | |
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Creating Risks Management Plans | |
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Risk Monitoring and Control | |
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Self-Check | |
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Summary | |
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Key Terms | |
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Summary Questions | |
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Applying This Chapter | |
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| |
You Try It | |
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Case Study | |
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Evaluating and Ending Projects | |
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Introduction | |
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Evaluating Projects | |
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Preparing for a Post project Evaluation | |
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Determining Evaluation Criteria | |
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Self-Check | |
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Project Auditing | |
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The Project Audit Process | |
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Participating in an Audit Report | |
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Self-Check | |
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Terminating Projects | |
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Deciding When to Terminate a Project | |
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Types of Project Termination | |
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The Termination Process | |
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Preparing the Project Final Report | |
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Self-Check | |
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Summary | |
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Key Terms | |
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Summary Questions | |
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Applying This Chapter | |
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You Try It | |
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Case Study | |
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Glossary | |
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Index | |