x

Our Privacy Policy has changed. By using this site, you agree to the Privacy Policy.

Strategic Benchmarking Reloaded with Six Sigma Improving Your Company's Performance Using Global Best Practice

ISBN-10: 0470069082
ISBN-13: 9780470069080
Edition: 2nd 2007 (Revised)
List price: $45.00
30 day, 100% satisfaction guarantee

If an item you ordered from TextbookRush does not meet your expectations due to an error on our part, simply fill out a return request and then return it by mail within 30 days of ordering it for a full refund of item cost.

Learn more about our returns policy

Description: A new and expanded revision of the popular classic Strategic Benchmarking Reloaded with Six Sigma updates the subject of Gregory Watson's classic text Strategic Benchmarking to improve the relevance of this topic for the 21st century. This edition  More...

what's this?
Rush Rewards U
Members Receive:
coins
coins
You have reached 400 XP and carrot coins. That is the daily max!

Study Briefs

Limited time offer: Get the first one free! (?)

All the information you need in one place! Each Study Brief is a summary of one specific subject; facts, figures, and explanations to help you learn faster.

Add to cart
Study Briefs
SQL Online content $4.95 $1.99
Add to cart
Study Briefs
MS Excel® 2010 Online content $4.95 $1.99
Add to cart
Study Briefs
MS Word® 2010 Online content $4.95 $1.99
Add to cart
Study Briefs
MS PowerPoint® 2010 Online content $4.95 $1.99

Customers also bought

Loading
Loading
Loading
Loading
Loading
Loading
Loading
Loading
Loading
Loading

Book details

List price: $45.00
Edition: 2nd
Copyright year: 2007
Publisher: John Wiley & Sons, Incorporated
Publication date: 5/4/2007
Binding: Hardcover
Pages: 360
Size: 6.25" wide x 9.25" long x 1.25" tall
Weight: 1.518
Language: English

A new and expanded revision of the popular classic Strategic Benchmarking Reloaded with Six Sigma updates the subject of Gregory Watson's classic text Strategic Benchmarking to improve the relevance of this topic for the 21st century. This edition begins with the core messages of his 1993 text, and adds material to bring this edition fully into line with current Six Sigma quality practices. Most importantly, this edition includes entirely new chapters on applying Six Sigma methods in the benchmarking process and the use of statistical analysis methods to enhance the quality of business process comparisons. The book begins with a review of the history of the first 25 years of benchmarking as a quality practice and includes new appendices, fresh case studies, and an updated discussion of the relationship of strategic planning and benchmarking in the context of complexity theory. Strategic Benchmarking Reloaded with Six Sigma offers managers and business leaders a comprehensive, effective guide for improving quality and productivity as a means to enhance shareholder value. Gregory H. Watson is an independent business advisor to senior management teams of the global Fortune 500. Among his clients have been the chief executive officers of Nokia Mobile Phones, Toshiba, and Hewlett-Packard. He was formerly vice president of quality at Xerox, director of corporate quality at Compaq, and past president of the American Society for Quality. His previous books include Strategic Benchmarking (0-471-58600-5) and Business Systems Engineering (0-471-01884-8), both from Wiley.

Preface
Acknowledgments
Introduction-Benchmarking: The First 25 Years (1979-2004)
The Business Context of Benchmarking
Stimulating Business Improvement by Benchmarking
Linking Six Sigma to Strategic Planning and Benchmarking
The Process of Benchmarking
Understanding the Essence of Process Benchmarking
Making Statistical Comparisons in Benchmarking
Applying Benchmarking Results for Maximum Utility
Case Studies in Benchmarking
Reviewing Lessons Learned from Old Case Studies
Conducting a Strategic Benchmarking Study
Performing an Operational Benchmarking Study
Conducting Benchmarking Studies
Mainstreaming Benchmarking into Strategic Planning
Creating a Sustainable Benchmarking Capability
The Benchmarking Code of Conduct
Standard Operating Procedure: Benchmarking Process
Web Resources for Benchmarking
Glossary of Terms Used in Lean Production
Chronological Bibliography of Books about Benchmarking
About the Author
Index

×
Free shipping on orders over $35*

*A minimum purchase of $35 is required. Shipping is provided via FedEx SmartPost® and FedEx Express Saver®. Average delivery time is 1 – 5 business days, but is not guaranteed in that timeframe. Also allow 1 - 2 days for processing. Free shipping is eligible only in the continental United States and excludes Hawaii, Alaska and Puerto Rico. FedEx service marks used by permission."Marketplace" orders are not eligible for free or discounted shipping.

Learn more about the TextbookRush Marketplace.

×