PHR/SPHR Professional in Human Resources Certification Study Guide

ISBN-10: 0470050683

ISBN-13: 9780470050682

Edition: 2nd 2007 (Student Manual, Study Guide, etc.)

Authors: Anne M. Bogardus

List price: $59.99
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Description:

Completely revised and enhanced for the new 2007 exams, this book enables you to validate your experience and skills as an HR professional with the industry-standard PHR (Professional in Human Resources) or SPHR (Senior Professional in Human Resources) certifications from the Human Resource Certification Institute (HRCI). This comprehensive new edition of the top-selling PHR/SPHR Study Guide provides you expert preparation and review for these challenging exams as well as comprehensive coverage on labor relations, workforce planning, compensation, OSHA regulations.
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Book details

List price: $59.99
Edition: 2nd
Copyright year: 2007
Publisher: John Wiley & Sons, Incorporated
Publication date: 1/30/2007
Binding: Paperback
Pages: 576
Size: 7.25" wide x 9.50" long x 1.00" tall
Weight: 1.144
Language: English

Introduction
Assessment Test
Certifying Human Resource Professionals
The Human Resource Profession
Development of the Human Resource Body of Knowledge
Defining the Functional Areas of the BOK
Core Knowledge Requirements of the BOK
Certification Levels
Eligibility Requirements
Recertification
The Test
It's Experiential and Federal
What the Questions Look Like
Preparing for the Exam
Taking the Exam
Summary
Key Terms
Core Knowledge Requirements for HR Professionals
Needs Assessment and Analysis
Third-party Contract Management
Communication Skills and Strategies
Employee Communication
Professional Communication
Documentation Requirements
Documenting Employment Actions
Documenting Performance Issues
Adult Learning Processes
Motivation Concepts
Abraham Maslow: The Hierarchy of Needs (1954)
Fredrick Herzberg: Motivation/Hygiene Theory (1959)
Douglas McGregor: Theory X and Theory Y (1960)
Clayton Alderfer: ERG Theory (1969)
David McClelland: Acquired Needs Theory (1961)
J. Stacy Adams: Equity Theory (1963)
Victor Vroom: Expectancy Theory (1964)
B. F. Skinner: Operant Conditioning (1957)
Training Techniques
Leadership Concepts
Behavioral Theories
Situational Theories
Contingency Theories
Leadership Styles
Project Management Concepts
Diversity Concepts
Human Relations Concepts
HR Ethics and Professional Standards
Human Resource Technology
HRIS Systems
Qualitative and Quantitative Analysis
Data Collection
Analysis Tools
Qualitative Analysis
Metrics and Measurement
Change Management
Job Analysis and Description
Job Analysis
Job Descriptions
Employee Records Management
Interrelationships among HR Activities
Organizational Structures
Environmental Scanning Concepts
Environmental Scanning Tools
Employee Attitude Assessment
Basic Budgeting and Accounting
Accounting
Budgeting
Risk Management
Summary
Exam Essentials
Key Terms
Review Questions
Answers to Review Questions
Strategic Management
Strategy
Organizations
Organization Functions
Strategic Planning
Organizational Structure and Design
Strategic HR Planning
Building Strategic Partnerships
Management
Enterprise Risk Management
Legislative and Regulatory Processes
Legislative Process
Administrative Law
Lobbying
Corporate Governance
Organization Values and Ethics
Code of Ethics
Codes of Conduct
Ethics Officers
HR Metrics-Measuring Results
Global Considerations
Summary
Exam Essentials
Key Terms
Review Questions
Answers to Review Questions
Workforce Planning and Employment
Federal Employment Legislation
Civil Rights Legislation
Age Discrimination in Employment Act of 1967
Americans with Disabilities Act of 1990
Civil Rights Act of 1991
Federal Contractors, Subcontractors, and Agencies
Annual EEO Survey
Affirmative Action Plans
Strategic Workforce Planning
Workforce Goals and Objectives
Job Analysis and Description
Qualified Employees
Translating Organization Goals into Staffing Plans
Labor Market Analysis
Staffing Programs
Sourcing and Recruiting Candidates
Candidate Selection Tools
Employment Offers
Post-Offer Employment Activities
Organization Exit Processes
Voluntary Exit Processes
Involuntary Exit Processes
Metrics-Measuring Results
Global Considerations
Summary
Exam Essentials
Key Terms
Review Questions
Answers to Review Questions
Human Resource Development
Federal Employment Legislation
Copyright Act of 1976
U. S. Patent Act
Organization Development
Strategic Interventions
Techno-Structural Interventions
Human Process Interventions
Human Resource Management Interventions
Employee Development
Management Development
Employee Training Programs
Analysis
Design
Development
Implementation
Evaluation
Performance Management Programs
Performance Appraisal
Elements of Performance Appraisal
Timing Performance Appraisals
Performance Appraisal Methods
Training Performance Evaluators
Unique Employee Needs
Diversity Initiatives
Flexible Work Arrangements
Repatriation
Metrics-Measuring Results
Global Considerations
Summary
Exam Essentials
Key Terms
Review Questions
Answers to Review Questions
Total Rewards
Total Rewards Defined
Total Rewards Philosophy
Total Rewards Strategy
Compensation
Federal Employment Legislation
Types of Compensation
Traditional Pay Structures
Benefits
Involuntary Benefits
Voluntary Benefits
Health and Welfare Benefits
Payroll
Payroll Systems
Payroll Administration
Communicating TR Programs
Metrics-Measuring Results
Executive Compensation
Stock Options
Board of Directors/Outside Directors
Total Rewards Budgets
Global Considerations
Summary
Exam Essentials
Key Terms
Review Questions
Answers to Review Questions
Employee and Labor Relations
Federal Employment Legislation
Employee Relations
Employer Rights and Responsibilities
Organization Climate and Culture
Employee Involvement Strategies
Communicating with Employees
Employee Relations Programs
Positive Employee Relations Strategies
Workplace Policies and Procedures
Employee Feedback
Performance Improvement
Disciplinary Terminations
Workplace Behavior Issues
Dispute Resolution
ADR Methods
Labor Relations
Labor Laws and Organizations
Employee Rights
Union Organization
What Can an Employer Do?
The Organizing Process
Collective Bargaining
Union Avoidance Strategies
Metrics-Measuring Results
Global Considerations
Summary
Exam Essentials
Key Terms
Review Questions
Answers to Review Questions
Risk Management
Federal Employment Legislation
Occupational Safety and Health Act of 1970
Mine Safety and Health Act of 1977 (MSH Act)
Drug-Free Workplace Act of 1988
Other Legislation Impacting Risk Management
Risk Assessment
Safety and Health Risks
Security Risks
Loss Prevention
Injury and Illness Prevention Programs
Injury and Illness Compensation Programs
Business Continuity
Safety Training Programs
Workplace Privacy
Workplace Investigations
Metrics-Measuring Results
Global Considerations
Summary
Exam Essentials
Key Terms
Review Questions
Answers to Review Questions
Case Study
The Scenario
The Challenge: Create an HR Plan
Case Study Answer Key
Federal Employment Legislation and Case Law
Additional Cases
1968: Rosenfeld v. Southern Pacific
1969: Weeks v. Southern Bell Telephone Co.
1973: McDonnell Douglas Corp. v. Green
1978: Regents of California v. Bakke
1979: United Steelworkers v. Weber
1981: Texas Department of Community Affairs v. Burdine
1987: Johnson v. Santa Clara County Transportation Agency
1987: School Board of Nassau v. Arline
1989: Martin v. Wilks
1992: Electromation, Inc. v. NLRB
1993: E. I. DuPont & Co. v. NLRB
1993: St. Mary's Honor Center v. Hicks
1995: McKennon v. Nashville Banner Publishing Co.
2001: Circuit City Stores v. Adams
Resources
Strategic Management
Books
Professional Associations
Workforce Planning and Employment
Books
Professional Associations
Human Resource Development
Books
Professional Associations
Total Rewards
Books
Professional Associations
Employee and Labor Relations
Books
Professional Associations
Risk Management
Books
Professional Associations
Glossary
Index
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