Price of Government Getting the Results We Need in an Age of Permanent Fiscal Crisis

Name: Price of Government Getting the Results We Need in an Age of Permanent Fiscal Crisis
Price: 4.65 USD
Availability: InStock
ISBN: 9780465053643

ISBN-10: 0465053645

ISBN-13: 9780465053643

Edition: 2005

Authors: David Osborne, Peter Hutchinson

List price: $29.99

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Description:

'The Price of Government' presents a very different approach to budgeting - one that focuses on buying results for citizens rather than cutting or adding to last year's spending programmes. It advocates consolidation, customer choice and a relentless focus on results to save millions while improving public services.

Book details

List price: $29.99
Copyright year: 2005
Publisher: Basic Books
Publication date: 2/21/2006
Binding: Paperback
Pages: 384
Size: 5.37" wide x 8.00" long x 1.25" tall
Weight: 0.836
Language: English



Acknowledgments


Preface


Introduction



Smarter Budgeting: The Five Decisions That Matter Most



Getting a Grip on the Problem



Setting the Price of Government



Setting the Priorities of Government: Buying Results That Citizens Value (at the Price They Are Willing to Pay)



Smarter Sizing: It Does Matter



Strategic Reviews: Divesting to Invest



Consolidation: Smart Mergers



Rightsizing: The Right Work, the Right Way, with the Right Staff



Smarter Spending: Buying Value, Squeezing Costs



Buying Services Competitively



Rewarding Performance, Not Good Intentions



Smarter Customer Service: Putting Customers in the Driver's Seat



Don't Buy Mistrust-Eliminate It



Smarter Management: Reforming How Government Works on the Inside to Improve Its Performance on the Outside



Using Flexibility to Get Accountability



Make Administrative Systems Allies, Not Enemies



Smarter Work Processes: Tools from Industry



Smarter Leadership: Managing Change from the Radical Center



Leadership for a Change



Politics: Truth, Lies, and the Campaign for Public Support


Notes


Index