Winning Decisions Getting It Right the First Time

ISBN-10: 0385502257

ISBN-13: 9780385502252

Edition: 2002

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Description: Business revolves around making decisions, often risky decisions, usually with incomplete information and too often in less time than we need. Executives at every level, in every industry, are confronted with information overload, less leeway for mistakes, and a business environment that changes rapidly. In light of this increased pressure and volatility, the old-fashioned ways of making decisions-depending on intuition, common sense, and specialized expertise-are simply no longer sufficient. Distilling over thirty years of groundbreaking research, Winning Decisions, written by two seasoned business advisers and world leaders in behavioral decision studies, is a comprehensive, one-of-a-kind guide to the proven methods of making critical business decisions confidently, quickly-and correctly. Decision-making is a business skill which managers often take for granted in themselves and others-but it's not as easy as some might think. The authors, whose expertise has been sought out by over a hundred companies, including Arthur Andersen, Hewlett-Packard, IBM, and Unilever, contend that decision-making, like any other skill, must be developed and honed if it is to be used effectively. Winning Decisions offers step-by-step analyses of how people typically make decisions, and provides invaluable advice on how to improve your chances of getting your next big decision right the first time. The book is packed with worksheets, tools, questionnaires, case studies, and anecdotes analyzing major decisions made by organizations like British Airways, NASA, Shell Oil, and Pepsi. Some of the proven, straightforward techniques covered in Winning Decisions include how to: Reframe issues to ensure that the real problem is being addressedImprove the quality and quantity of your options Convert expert yet conflicting opinions into useful insights Make diversity of views and conflict work to your advantage Foster efficient and effective group decision-making Learn from past decisions--your own and those of others With Winning Decisions, managers and other professionals now have access to a proven set of skills and strategies they need for making the right decision, right away.

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Book details

List price: $29.99
Copyright year: 2002
Publisher: Crown Publishing Group
Publication date: 12/26/2001
Binding: Hardcover
Pages: 352
Size: 6.50" wide x 9.75" long x 1.25" tall
Weight: 1.298
Language: English

Acknowledgments
Introduction: Decision-Making in the Real World
Setting the Course
Decision-Framing
The Power of Frames
Creating Winning Frames
Interlude A: Improving Your Options
Gathering Intelligence
Avoiding Distortion and Bias
Intelligence in the Face of Uncertainty
Interlude B: Technologies for Aiding Decisions
Coming to Conclusions
Choosing: A Pyramid of Approaches
Managing Group Decisions
Interlude C: Implementing Your Chosen Option
Learning from Experience
The Personal Challenges of Learning
Learning in Organizations
Bringing It All Home: The Decisions of RealHome.com
Epilogue: Learning into Action
Decision Audits
Organizational Challenges in Decision-Making
Notes
Index
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