Hidden Differences Doing Business with the Japanese

ISBN-10: 0385238843
ISBN-13: 9780385238847
Edition: 1990
List price: $14.95 Buy it from $0.69
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Description: An analysis and explanation of the unstated rules  of Japanese-American business relations. By  drawing Western readers into the world in which they  must function, the Halls simplify the process of  adapting Western ways to a new environment.

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Book details

List price: $14.95
Copyright year: 1990
Publisher: Knopf Doubleday Publishing Group
Publication date: 5/18/1990
Binding: Paperback
Pages: 192
Size: 5.25" wide x 8.00" long x 0.50" tall
Weight: 0.550

An analysis and explanation of the unstated rules  of Japanese-American business relations. By  drawing Western readers into the world in which they  must function, the Halls simplify the process of  adapting Western ways to a new environment.

Nina Bawden was born in Ilford, Essex, England on January 19, 1925. She received a B.A. in 1946 and a M.A. in 1951 from Somerville College, Oxford. During her lifetime, she wrote more than 40 books for both children and adults. Her first adult novel was published in 1953. Her books for adults include Circles of Deceit, The Ruffian on the Stair, and Dear Austen. Her first children's book The Secret Passage was published in 1963. Her children's books include Kept in the Dark, Humbug, The Birds on the Trees, Carrie's War, The Outside Child, Granny the Pag, and Off the Road. She received numerous awards for her work including the 1976 Guardian Children's Fiction Prize for The Peppermint Pig and the 1977 Yorkshire Post Novel of the Year Award for Afternoon of a Good Woman. She was made a CBE in 1995 and received the ST Dupont Golden Pen Award for a lifetime's contribution to literature in 2004. She died on August 22, 2012 at the age of 87.

Preface
Acknowledgments
Introduction
Key Concepts
Culture is Communication
Fast and Slow Messages: Finding the Appropriate Speed
High and Low Contexts: How Much Information is Enough?
Space
Territoriality
Personal Space
The Multisensory Spatial Experience
Unconscious Reactions to Spatial Differences
Time
Time as Structure
Monochronic and Polychronic Time
The Relation Between Time and Space
Polychronic Time and Information
Time as a Measure of Competence
Past- and Future-oriented Countries
Time as Communication
Tempo, Rhythm, and Synchrony
Scheduling and Lead Time
The Importance of Proper Timing
Appointments and Keeping People Waiting
Information Flow: Is it Fast or Slow and Where Does it Go?
Action Chains: The Importance of Completion
Interfacing: Communication One on One
Summary
The Japanese
Introduction
Historical Background: Context for Japan Today
The Castle and the Village
Leadership: The Warrior
Modern Japan
Order and Rank
The Family: Absent Father, Omnipotent Mother
Territoriality: Crowding Without Contact
Education: Conformity in the Classroom
The Younger Generation Today: Loosening Up
The Sea of Information
The Vocabulary of Human Relationships
Amae
Giri and On
Ningen Kankei
Other High-Context Terms
Japanese Business
Corporate Philosophy
The Team and the Work Ethic
Joining a Major Company
Japanese Workers: The Ultimate Team Players
Loyalty
Responsibility
Quality Control Circles
Service Orientation
The Organization
The Structure
The Information-based Organization
Promotions
Leadership
Hierarchy: Business Cards and Bows
Collective Decision-making and Consensus: The Ringi--Slow, Slow; Fast, Fast
Long-term Planning
Strikes
Women in Business
The Future
Why Japanese Business Is Successful
"Japan, Inc."
The Banks and the Company
Business, Large and Small
The Japanese Market
The American Company in Japan
Starting Business in Japan
Some Common American Expectations
The Need for a Long-term Plan
The Japanese Connection
Learning the Language
Friendships: Essential Relationships
Entertainment and Gifts
Establishing Japanese Operations
When Things Go Wrong
Communication and Negotiation
Time: Flexibility and Shifting Systems
Meetings: Getting to Know You
Negotiations: Everybody Wins Something
Presentations: Logic vs. Indirection
Saving Face: The Key to Successful Interactions
Contracts and Attorneys
Managing in Japan
Relating to Your Japanese Staff
The Importance of After-Hours Socializing
Problems with the Home Office
Marketing, Selling, and Distributing
Marketing: Learning from the Masters
Advertising: Releasing the Right Response
Public Relations
Sales: Time Well Spent
Distribution: Crucial Networks
Advice for Americans
Afterword
Glossary
Reading List
Index

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