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| Preface | |
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| A Brief Guide | |
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| Reading Critically and Writing Well | |
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| Writing Argument | |
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| Evaluating Internet Sources | |
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| Overview: Defining Civility: Different Views | |
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| "Money for Morality," | |
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| "Everything I Need to Know I Learned in Kindergarten," | |
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| "Nonmoral Nature," | |
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| "Manners Matter," | |
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| Everyday Incivility | |
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| "The Ways We Lie," | |
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| "Four-Letter Words Can Hurt You," | |
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| "Black Men and Public Space," | |
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| "My Mother's English," | |
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| "The American Uncivil Wars," | |
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| Argument Pair | |
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| "Road Rage," | |
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| "Road Rage: Just the Same Old Risky Driving." | |
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| Civility in Pop Culture? | |
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| "Profits by the Gross," | |
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| "TV Talk Shows: Freak Parades," | |
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| "Signs of Intelligent Life on TV," | |
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| "The Return of Doris Day," | |
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| Argument Pair: What's the answer to ending violent and misogynistic themes in gangsta' rap? | |
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| "Bum Rap," | |
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| "Bad Sistas," | |
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| Civility in the Media | |
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| "On Heroes and the Media," | |
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| "Kelley's Shows Give Media a Fair Trial," | |
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| "Marilyn Monroe," | |
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| Argument Pair: Does the media do more harm than good? | |
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| "Out of the Closet and Into Your Livingroom," | |
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| "The Diana Aftermath," | |
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| Civility on Campus | |
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| "Freedom," | |
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| "Musings in the Wake of Columbine," | |
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| "Aria: A Memoir of Bilingual Education," | |
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| "Of Academic Fraud and the Education Crisis: Confessions and Revelations | |
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| From an Ivy League Whore," | |
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| Argument Pair: Where do the greatest school problems lie: in the classroom or out? | |
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| "Insubordination and Intimidation Signal the End of Decorum in Many Classrooms," | |
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| "Welcome to Animal House," | |
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| Civility and Technology | |
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| "The Plot Against People," | |
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| "Anywhere but Here: More Connected but More Alone," | |
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| "The Telephone," | |
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| "My First Flame," | |
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| Argument Pair: Should the Internet be regulated? | |
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| "The Internet: A Clear and Present Danger?" | |
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| "Cyberspace: If You Don't Love It, Leave It," | |
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| Civility in the Workplace | |
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| "'Desk Rage' takes toll in workplace," | |
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| "The Reasonable Woman Standard," | |
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| "The Nanny Track," | |
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| "How Cops Go Bad," | |
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| "How Five Thrive by Striving to Serve," | |
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| Argument Pair: Are the benefits of affirmative action worth its drawbacks? | |
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| "Reverse Racism, or How the Pot Got to Call the Kettle Black," | |
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| "The Price of Preference," | |
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| Civility Toward the Environment | |
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| "Saving Nature, But Only for Man," | |
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| "Am I Blue?" | |
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| "The Great American Desert," | |
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| "Unchopping a Tree," | |
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| Argument Pair: Does nature need saving? | |
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| "A Logger's Lament," | |
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| "The End of Nature," | |
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| Civility in Our Heroes | |
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| "Why Homer's My Hero," | |
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| "Heroine Worship: The Age of the Female Icon," | |
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| "Bad Sports," | |
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| "See No Evil," | |
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| Argument Pair: What defines a "hero" today? | |
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| "Larger Than Life," | |
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| "A World Without Heroes," | |
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| New Millenium Incivility: Are Manners a Generational Phenomenon? | |
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| "Crimes Against Humanity," | |
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| "The Good Marriage," | |
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| "The Unspeakable Pleasure," | |
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| Argument Pair: Are teens' manners worse than they used to be? | |
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| "Enfants Not-So-Terribles," | |
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| "Etiquette Is Lost on a Generation of Teens" | |
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| Can Civility Go Too Far? | |
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| "Service with a Forced Smile; Safeway's Courtesy Campaign Also Elicits Some Frowns," | |
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| "Border 'Samaritans' risk the law to offer aid; Humanitarian crisis prompts more Arizona residents to feed, shelter illegal immigrants," | |
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| "Mrs. Post Enlarges on Etiquette," | |
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| "The Civility Glut," | |
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| "Who Will Heed the Warnings of the Population Bomb?" | |
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| Argument Pair: How sensitive should we be in our use of language? | |
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| "We Need Bias-Free Language," | |
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| "The Word Police," | |
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