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Public Administration Cases in Managerial Role-Playing

ISBN-10: 0321085523
ISBN-13: 9780321085528
Edition: 2002
Authors: Robert P. Watson
List price: $108.40 Buy it from $66.33
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Description: This unique series of role-playing scenarios gives students a realistic view of what it is like to manage public agencies, programs, and employees, providing students with a deeper understanding of the field through active learning. The goals of  More...

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Book details

List price: $108.40
Copyright year: 2002
Publisher: Longman Publishing Group
Publication date: 10/22/2001
Binding: Paperback
Pages: 192
Size: 7.25" wide x 9.00" long x 0.50" tall
Weight: 0.902
Language: English

This unique series of role-playing scenarios gives students a realistic view of what it is like to manage public agencies, programs, and employees, providing students with a deeper understanding of the field through active learning. The goals of this exciting new supplementary text are to stimulate interest in the field of public administration and to offer readers tools and insights that will prepare them to be better public managers. The book features contemporary, realistic cases of typical managerial challenges faced by administrators in both the public and non-profit sectors. Compiled and edited by Professor Robert Watson, the 24 cases in this volume have been written by public administration instructors and practitioners from across the country and, as is often the situation in the real world, there are no easy answers to the challenges presented. The Case Analysis approach employed by the book is designed to foster critical thinking and group discussion about the complex issues presented in the cases, and to promote comprehensive but realistic analysis as a tool of, and pre-condition for, decision-making. Appropriate for undergraduate, graduate, or mid-career students, this volume is sure to get students engaged, help them apply concepts, and aid them in developing strong decision-making skills.

Preface
The Case Analysis Approach
Introduction
Managing Public Organizations and Employees
Working with Elected Officials: Managing Political Appointees
Street-level Decision Making and Administrative Discretion: Assuring Public Safety at Heartland Airport
Dealing With Bureaucracy and Intergovernmental Relations: The EPA and Hazardous Waste
Stranger in a Strange Land: A Non-Indian Administrator Working on an Indian Reservation
Managing Human Resources
Managing Conflict Among a Hospital Staff
Sexual Harassment: Innocent Initiation or Hostile Work Environment?
Picking Up the Pieces: Grievances in the Hiring Process
Cherry County Blues: A Problem of Low Morale and High Turnover
Managing Budgets, Financial Resources, and Technology
Case 9
Coping with Revenue Shortfalls: The Experience of a Rural Southern County
Getting Control of the Greenfield City Budget
Revenue Forecasting in the Land of 'Ah-ha's.'
Managing Ethics
Supervising with Sharks: A Project Manager Deals with an Exploitative Boss
Public Scrutiny and Accountability: An Ethical Dilemma in State Administration
Eliminating Disability-Associated Employment Discrimination: Deciding the Future of Safe Haven
Cultural Diversity and Social Justice: Racial Profiling in a Police Department
Planning And Implementing Public Programs
Developing a New Policy: A Police Department Responds to Street Gangs
Feasibility Analysis: Hurricane Mitigation and Beach Nourishment in Coastalville
Dealing with Inmates and Image: A Prison Town's Dilemma
To Privatize or Not to Privatize? A City Prepares to Contract Out Services
Evaluating Public Programs And Organizations
Strategic Planning and Performance Measurement: Setting Goals and Tracking Achievement in the City of Glenville
Restoring Mystic Lake: Program Choices When Science is Ambiguous
The Role of Benchmarking in Performance Appraisals: Lessons from State Workers' Compensation Programs
Assessing the Organization

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